Heather K. Beese
Objective
Patient Care Coordinator
Education
Wausau West High School - Diploma 05/1995
Northcentral Technical College - CNA 07/1995
Work Experience
DC Everest Area Schools 11/16/2008 - 02/27/2009 (laid off) and 10/2009
-current
Special Education Assistant
Educational & hygiene support for CD students, student supervision, teacher
support,
monitoring & application of oxygen, straight catheterizations
United Healthcare - Innoviant
04/2009 - 10/2009
Pharmacy Benefit Technician
Answer member, pharmacy, & doctor questions on plan design, claim
resolution,
initiate prior authorizations, filing, miscellaneous duties, data entry,
near 100% call accuracy
Fairfield Inn & Suites 06/2008-12/2008
Weekend Night Auditor
Hotel supervision, checking guests in & out, answering phones,
making reservations, breakfast preparation/set up, nightly audit
Petco 03/2008-06/2008
Cashier
Customer service, answering phone, operating cash register
ABR Employment Services 08/2006 - 01/2008
Pharmacy Benefit Technician
Answer member, pharmacy, & doctor questions on plan design, claim
resolution,
initiate prior authorizations, filing, miscellaneous duties, data entry,
filling out and mailing member/pharmacy
quality assurance surveys, near 100% call accuracy
DC Everest Area Schools 01/2003-02/2006
Special Education Assistant
Educational & hygiene support for CD students, student supervision, teacher
support
Wausau Hospital 07/1995-02/2007
Emergency Department Clerk
Patient registration, data entry, operating a multi line phone system,
order entry, use of &
troubleshooting of office equipment, using a paging system, breaking down &
retrieval
of medical records, miscellaneous duties
Volunteer Work
Former Mt. Olive Sunday School Teacher
Future Weston Academy Graduate
Former Treasurer Weston Elementary PTO
Additional Classes
Survey of Anatomy & Physiology
Intro to Psychology
Race & Ethnic Diversity
College Math
Exceptional Receptionist
References Available Upon Request
Cell: 370-4346
Email: abit97@r.postjobfree.com