Quality Assurance Test
Resume:
Madhuri gorla
Tel: 203-***-****
E-mail: *******.*****@*****.***
SUMMARY:
. Software Quality Assurance Engineer with 6 years 9 months of IT
experience using HP Interactive Tools (Quick Test Pro, Quality Center,
LoadRunner and WinRunner).
. Areas of expertise include Software Quality Assurance with Automation
& Manual testing in Client/Server and Web.
. Expertise in developing Software Test Plans, Test Case Design, Test
Scripts, Software Unit Testing, Integration Testing, Regression
Testing and Stress Testing.
. Excellent experience in developing and maintaining robust test scripts
according to the business specification given.
. Expertise in creating and enhancing Test Scripts in QTP, LoadRunner
and WinRunner.
. Excellent experience in creating and executing various kinds of
LoadRunner Performance and Stress testing Scenarios.
. Expertise in analyzing graphs results from various monitors and
finding bottlenecks.
. Very Good Experience creating and executing WinRunner Test Scripts
(TSL) and managing the data in Quality Center.
. Excellent experience managing the whole testing process using Mercury
Interactive Test Management tool Quality Center.
. Excellent knowledge of SDLC and QALC, knowledge of several
methodologies.
. Extensive experience in Oracle concepts (SQL, PL/SQL) and UNIX Shell
scripting.
Significant experience with Version controls like PVCS Version
Manager,
Visual Source Safe, PVCS Tracker and CVS.
. Excellent Experience in Defects Tracking in the Application.
. Excellent experience with Agile and Waterfall methodologies.
. Good Experience working in ERP, CRM environment and Microsoft
technologies.
. Very Good experience working in a team and also independently.
. Excellent communication, technical and interpersonal skills.
TECHNICAL SKILLS:
Testing Automation Tools : Quick Test Pro 9.2/8.2/6.5, Quality Center
9.2/9.0, Test
Director 7.6/7.0,
LoadRunner 9.0/7.5.1/6.0, WinRunner
7.5/7.016.5.
Test Language : Test Script Language (TSL), Vb script, SQL
and Java script
Development Tools : ColdFusion MX, ASP, Java, Java Applets, JSP,
XML, Visual
Basic .Net, CorDaptix
and Demantra.
Databases : Oracle, MS SQL Server and MS Access
OS Expertise : Windows 95/98/2000/XP/NT 4.0, Linux and UNIX
Version Control : CVS, PVCS Tracker, SourceJammer and Microsoft
Visual Source Safe
CRM : Clarify12.5, Siebel and Oracle
ERP : Oracle Apps, Oracle Business Intelligence Discoverer
PROJECT EXPERIENCE:
United Healthcare, Dallas
DEC'08 - SEP'10
Role: QA Analyst
Responsibilities:
. Involved in analyzing system specifications, design, and development
of test plans, test cases and test completion for both manual and
automated testing.
. Developed a detailed test plan to automate the applications.
. Extensively used Quality Center for creating and maintaining manual
test cases as well as automated test scripts.
. Imported the test cases from Excel sheet to Quality Center.
. Created Domains, Projects, Importing the Users form LDAP, Assigning
the Users to projects with Quality Center Site Admin rights.
. Document the bugs in Quality Center when test cycle is going on and
send the Test Execution Reports and Test Summary Reports to the team.
. Used Quality Center to communicate and send the Test Completion Report
to the specific team after each Test cycle.
. Used Mercury Kintana for tracking and managing the software tickets.
. Worked and actively involved on multiple projects simultaneously.
. Written extensive descriptive programming and vbscript using QTP to
automate testing in every project.
. Build functional libraries in QTP to define different functions for
every specific functionality.
. Tested web applications using QTP to verify the functionalities, page
contents and broken links.
. Played a key role in the Software Distribution Activation (SDA)
project team in testing and developing automated scripts. SDA is an
application that manages the licenses, activation and distribution of
TI-NSpire software applications
. Tested Oracle Apps functionalities by using QTP.
. Worked on Oracle Discoverer Desktop and Discoverer Plus to validate
the data from reports.
. Used Load Runner for performance testing, to measure the performance
of web servers and other performance related criteria.
. Tested web applications performance by using LoadRunner.
. Generated scripts in Virtual User Generator (VuGen).
. Designed and executed the scenarios in LoadRunner Controller and also
used to playback the script in multi-user mode.
. Monitored the graphs while running the scenarios and analyzed the
Reports.
. Worked on multiple environments and browsers.
Environment: QTP9.2, Quality Center9.2, Load Runner 9.0, Oracle apps 11i,
Oracle Business Intelligence Discoverer 10g, Java, WinCvs, Vb Script, SQL
Server 2005, MS Access 2002, Unix, IT Governance Center 6.0, Power Term,
Yantra and Windows XP Professional.
NutriSystem, Inc., Horsham JULY' 07 -
NOV' 08
Role: QA Analyst
Responsibilities:
. Involved in analyzing system specifications, design, development and
execution of test plans and test cases for manual testing.
. Reviewed the Business Requirements document with the business and
development teams to understand the architecture and functionality of
the application.
. Responsible to write Test Cases and Test Procedures based on the Test
Plan.
. Agile test planning, test script preparation and test execution.
. Included keyword driven framework development for automated regression
testing using QTP.
. At All scripts, I implemented an automated test framework using
Quality Center with Business Process Testing for validating the web-
based application.
. Wrote SQL and executed stored procedures to access the data from the
database tables.
. Documented bugs, questionable functions, errors, and inconsistencies
in application functions, outputs, and content management.
. Perform black box testing including regression, integration and
functional testing using Quick Test Pro.
. Perform web test using Quick Test Pro for checking page contents,
broken links, web objects, frames and tables. Customize the scripts
both in tree view and expert view (VBScript).
. Performed analyze test results for management, categorizing issues and
creating/distributing defect reports and managing defects Spread
sheet.
. Report tracked defects with reference to severity and priority using
Quality Center.
. Identified and documented all the defects to ensure application
software functionality for present as well as future builds.
. Interacted with developers and discussed technical problems, reported
bugs and supported the development team.
. Identify design flaws early in the project development life
cycle, participate in design reviews and iteration planning meetings
as directed by the Scrum-Master.
Environment: QTP8.0, Quality Center, Java, HTML, Cold Fusion MX, MS Word,
Vb Script, SQL, SQL Server 7/2000, Windows NT
TXU Energy, Irving, TX
Apr'06 - Jun'07
QA Tester
Responsibilities:
. Involved in analyzing system specifications, design, development and
execution of test plans and test cases for manual testing.
. Reviewed the Business Requirements document with the business and
development teams to understand the architecture and functionality of
the application.
. Responsible to write Test Cases and Test Procedures based on the Test
Plan.
. Created different type of accounts based on the scale of business by
using Siebel.
. Verified the accounts created through Siebel were displaying in
CorDaptix system by using EGate interface.
. Created defects through clearQuest and inform developers.
. Interfacing with developers to resolve the technical issues.
. Performed Functional, GUI, and Regression testing of the application.
. Involved in customer billing, to make sure it is giving correct
results based on the TXU price.
. Used Toad to test Queries and crosscheck the results.
Environment: Siebel, CorDaptix, Oracle, Toad, ClearQuest, Linux and Windows
XP
Capgemini, Irving, TX
Sep'05 - Mar'06
Project: Portability Management System
QA Tester
Responsibilities:
. Involved in analyzing system specifications, design, development and
execution of test plans and test cases for manual testing.
. Reviewed the Business Requirements document with the business and
development teams to understand the architecture and functionality of
the application.
. Responsible to write Test Cases and Test Procedures based on the Test
Plan
. Used Syniverse's SMG (Service Management Gateway) Tool to lookup NPA-
NXX ownership or possession by SPID (Service Provider ID) based on
porting history.
. Used available online NPA-NXX lookup tools to identify number block
ownership.
. Performed business Functionality testing and GUI testing.
. Wrote XML files based on the business requirements and
process them through UNIX
by using Java interface.
. Wrote SQL, PL/SQL queries/procedures to access the data from the
database tables and crosscheck the results by using TOAD.
. Documented bugs, questionable functions, errors, and inconsistencies
in application functions, outputs, and content management.
. Performed analyze test results for management, categorizing issues and
creating/distributing defect reports and managing defects Spread
sheet.
. Identified and documented all the defects to ensure application
software functionality for present as well as future builds.
. Working closely with system analysts and developers.
Environment: Clarify12.5, Oracle, UNIX, Toad, Tuxedo, Java, XML, Windows XP
and SourceJammer.
Total Systems (TSYS), Columbus, GA
Mar'05 - Aug'05
Role: Software QA Tester
Responsibilities:
. Analyzing system requirements and developing test plan, Test Cases in
Test Director for end-to-end testing.
. Interfacing with developers to resolve the technical issues.
. Investigating software bugs and reporting to the developers using
eBusiness Team Track.
. Performed Functional, GUI, Regression Testing in Phase1, Phase2.
. Involved in both Manual and Automated testing.
. Involved in Performance Testing.
. Involved in white box testing, W3C Testing and Security Testing of the
Application.
. Developed test scripts for RBSG MINT Card.
. Developed automated test scripts for RBSG MINT Phase1 Phase2 using QTP.
. Used Toad to test Queries.
. Worked on Mainframe to validate the Data from Credit Care.
. Involved in Production Support for both Phase1, Phase2 of MINT, Tesco
brand cards.
. Tested web applications with Internet Explorer, Netscape, FireFox
browsers.
. Responsible for reporting, researching and debugging problems found as a
result of testing.
. Worked closely with the software development team to quickly resolve
defects.
Environment: Oracle 9i, SQL, Internet Explorer6.0, Load Runner 6.0, Java,
J2EE, JavaScript, Windows XP, Mercury Test Director7.6, TOAD, Mainframes,
Lotus Notes, QTP
Client: Primedia Inc., Anaheim, CA
Jul'04 - Feb'05
Role: Quality Assurance Specialist
Responsibilities:
. Analyzing system requirements and developing test plan for end-to-end
testing.
. Interfacing with developers to resolve the technical issues.
. Investigating software bugs and reporting to the developers using
TestDirector.
. Involved in white box testing.
. Involved in Performance Testing using LoadRunner.
. Performed Functional, GUI, and Regression testing of the application.
. Developing automated test scripts using WinRunner.
Environment: Oracle 8.x, WinRunner 7.5, TestDirector 7.6, LoadRunner 7.51,
Java, J2ee, JavaScript, Sun Solaris, Windows XP and PVCS.
Client: Anthem BlueCross BlueShield, Cincinnati, OH
Jan'04 - Jun'04
Role: Software QA Tester
Responsibilities:
. Analyzing system requirements and developing test plan for end-to-end
testing.
. Interfacing with developers to resolve the technical issues.
. Investigating software bugs and reporting to the developers using
TestDirector.
. Involved in white box testing.
. Involved in Performance Testing using LoadRunner.
. Performed Functional, GUI, and Security testing of the Web based
application.
. Developing automated test scripts using WinRunner.
Environment: Oracle 8.x, WinRunner 6.0, LoadRunner 6.0, Test Director,
Java, JavaScript and
Windows XP.
Education: Master of Computer Applications (MCA) From Osmania University,
India.
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