Customer Service Manager

***** ** ***** **, *********, WA ***** 206-***-****(abit6g@r.postjobfree.com

Cherie Ezell

Objective

To gain experience and to further my career within your company. I

can be a very great asset to your company. I'm a hard worker and

quick learner; I put a lot of pride and integrity in my work. I'm

customer oriented and I multi task with excellent customer service.

Experience

Dec.-2003-Present WESTAR Council Seattle, WA

Office Manager

Prepare correspondence as necessary for Executive Director.

Plan all Business Meetings

Arrange travel for Air Directors

Print necessary documentation for Business Meetings.

Process all payroll data with Payroll Service Provider.

Review expense reports for accuracy and compliance with company

policy.

Accounts Payable - Track expenses, pay outstanding invoices, download

credit card charges to QuickBooks and classify appropriately.

Verify monthly expenses and make payments in a timely manner.

Accounts Receivable - Track revenue, invoice clients, follow-up on

delinquent accounts.

Make deposits to accounts includes processing ACH transactions.

Bookkeeping - Reconcile corporate credit card, checking account.

Submit 401K deferrals within 48 hours of payroll.

Prepare monthly profit and loss statements, balance sheet and related

reports. Closes books at year end. Coordinates with outside CPA firm

on accounting matters.

Serve as point of contact for shipping supplier. Maintain shipping

supplies. Assist with shipping related issues as necessary.

Maintain office supplies; order as necessary.

Maintain break room supplies; order as necessary.

Provide phone operator support as necessary.

Familiarity with HR function.

Prepare company-wide email notification.

Operate standard office equipment efficiently to include:

multi-line telephone system facsimile machine photocopy machine

postage meter calculator computer/printer communicates effectively

with clients via the telephone

Dec United Drywall Seattle, WA

1996-Aug.-2002

Office Manager

Ensure the completion of new hire documentation

Orientation and Benefits administration

Collect weekly hours for all employees

Process and transmit payroll

Create, maintain and organize personnel files

Respond to telephone inquires in timely manner

Word processing

Education

01/09-Present PennFoster College Online

11/93-08/94 Business Computer Technology Seattle, WA

Graduated, Certificate

09/80-06/84 Ingraham High School Seattle, WA

Graduated, Diploma

References Available Upon Request

Contact this candidate