Customer Service High School
Resume:
PEGGY J CANTREL
SAN ANTONIO, TX 78223
abit2y@r.postjobfree.com Objectives Career helping people develop
skills and ability's to enrich there lives. Summary of
Qualifications Customer service. Filing. Appointment Setting. Price
Comparison .Answering Phone. typing. Childcare Work History 01, 2010 - Sep
07, 2010Relief Enterprises - Fort Sam Houston, Texas
Janitor
Janitor duties included Sweeping Floors and Mop,Cleaning Sinks, Windows
and Dusting offices.
Mar 01, 1993 - Sep 07, 2010Confidential - San Antonio, Texas
Sunday school Teacher
Lesson planning for class. Make any example of the craft the children will
do . Prepare outline for class. Create games that go alone with the lesson.
Jun 01, 2009 - Mar 31, 2010Wal Mart - San Antonio, Texas
Sales Associate
Cut fabric for customers. Help them in there purchases for craft projects,
Giving ideas of the best way to complete there projects at the lowest cost.
Clean shelving and complete displays per supervisors' requirements.
Feb 01, 1993 - Jun 15, 2008Silverstreak Renovation - Smyrna, Georgia
Owner/Bookkeeping
Purchased materials and delivered them to the job sites when they were
needed. I completed payroll on a weekly bases. Keep records for income tax
purposes. Keep accounts receivable and account payable for the business.
Education Neenah High School - Neenah, Wisconsin
Education Level: High School Diploma/GED
Graduated: Yes
Occupational Experience
Religious Workers, All Other ( 15 yrs 0 mos )
Child Care Workers ( 2 yrs 0 mos )
1. Assists in preparing food for children and 1 to 2 years
serves meals and refreshments to children and
regulates rest periods.
2. Cares for children in institutional setting, 1 to 2 years
such as group homes, nursery schools, private
businesses, or schools for the handicapped.
3. Disciplines children and recommends or 1 to 2 years
initiates other measures to control behavior, such
as caring for own clothing and picking up toys and
books.
4. Instructs children regarding desirable health 1 to 2 years
and personal habits, such as eating, resting, and
toilet habits.
5. Organizes and participates in recreational 3 to 4 years
activities, such as games.
6. Reads to children, and teaches them simple 3 to 4 years
painting, drawing, handwork, and songs.
Nannies ( 1 yrs 0 mos )
Personal and Home Care Aides ( 2 yrs 0 mos )
1. Advises and assists family members in planning 1 to 2 years
nutritious meals, purchasing and preparing foods,
and utilizing commodities from surplus food
programs.
2. Assigns housekeeping duties according to 1 to 2 years
children's capabilities.
3. Assists client with dressing, undressing, and Less than 1 year
toilet activities.
4. Assists in training children. 1 to 2 years
5. Drives motor vehicle to transport client to 1 to 2 years
specified locations.
6. Evaluates needs of individuals served and plans 1 to 2 years
for continuing services.
7. Obtains information for client, for personal 1 to 2 years
and business purposes.
8. Prepares and maintains records of assistance 1 to 2 years
rendered.
Cashiers ( 2 yrs 0 mos )
1. Answers questions and provides information to 1 to 2 years
customers.
2. Bags, boxes, or wraps merchandise. 1 to 2 years
3. Cashes checks. 1 to 2 years
4. Compiles and maintains non-monetary reports and 1 to 2 years
records.
5. Computes and records totals of transactions. 1 to 2 years
6. Learns prices, stocks shelves, marks prices, 1 to 2 years
weighs items, issues trading stamps, and redeems
food stamps and coupons.
7. Monitors checkout stations, issues and removes 1 to 2 years
cash as needed, and assigns workers to reduce
customer delay.
8. Operates cash register or electronic scanner. 1 to 2 years
9. Receives sales slip, cash, check, voucher, or 1 to 2 years
charge payments and issues receipts, refunds,
credits, or change due to customer.
10. Resolves customer's complaints. 1 to 2 years
11. Sells tickets and other items to customer. 1 to 2 years
12. Sorts, counts, and wraps currency and coins. 1 to 2 years
Receptionists and Information Clerks ( 10 yrs 0 mos )
1. Analyzes data to determine answer to customer 5 to 9 years
or public inquiry.
2. Answers telephone to schedule future 5 to 9 years
appointments, provide information, or forward
call.
3. Calculates and quotes rates for tours, stocks, 1 to 2 years
insurance policies, and other products and
services.
4. Collects and distributes messages for employees 1 to 2 years
of organization.
5. Files and maintains records. 5 to 9 years
6. Greets persons entering establishment, 1 to 2 years
determines nature and purpose of visit, and
directs visitor to specific destination, or
answers questions and provides information.
7. Hears and resolves complaints from customers 5 to 9 years
and public.
8. Monitors facility to ensure compliance with 3 to 4 years
regulations.
9. Operates telephone switchboard to receive Less than 1 year
incoming calls.
10. Performs duties such as taking care of plants 5 to 9 years
and straightening magazines to maintain lobby or
reception area.
11. Provides information to public regarding 1 to 2 years
tours, classes, workshops, and other programs.
12. Receives payment and records receipts for 1 to 2 years
services.
13. Records, compiles, enter, and retrieve 5 to 9 years
information, by hand or using computer.
14. Transmits information or documents to 5 to 9 years
customer, using computer, mail, or facsimile.
15. Types memos, correspondence, travel vouchers, 5 to 9 years
or other documents.
Helpers--Production Workers ( 10 yrs 0 mos )
Computer Skills Typing Speed: 25 Words per Minute
. Internet Browser (Internet Explorer, Firefox, etc)
. Personal Computers
Additional Computer Skills:
type 25 wpm
Language Skills English - Good ( Read Write Speak)
Driver's License Class C - Standard Driver's LicenseReferences
Margaret Vardamen
Insurants Agent
Judy Henness
Co worker
Rev Espinoza
Pastor
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