Customer Service Sales
Resume:
C HRISTY M. COX
St. Marys, GA 31558
912-***-**** Cell
912-***-**** Home
******@*****.***
OVERVIEW
A highly motivated Credit, A/R, A/P, and Collections professional with a verifiable record of
accomplishment spanning eight years. Highly creative, recognized as a results oriented and solution
focused individual. Areas of strength include:
Accounts Receivable Accounts Payable
Problem Collections Account Reconciliation
Organizational Skills Communication Skills
Computer Literacy Time Management Skills
Work as Team Player Research Abilities
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EDUCATION
1993
Camden County High School
St. Marys, Ga
Graduated with computer, typing and vocational seal
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COMPUTER SKILLS
WordPerfect, Microsoft Word
Microsoft Excel
Quicken, AS400, SFD, Infinium, Tolas
Adobe, Outlook
RMS, Western Union Credit Card Payments
PROFESSIONAL EXPERIENCE
2010 – 2010
Receptionist/Staff Assistant
Platte Valley Bank, Torrington, WY
Answer phones
Assist with customer questions, assist with safety deposit boxes
Type letters, notes and loan applications for loan officers and the CEO
Customer Service Rep
CSA, St. Marys, GA 2009 2009
Answer customer and inmate calls
Set up prepaid collect calling accounts
Take online payments using Visa/Mastercard/Debit Cards
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Sales Service Rebate Coordinator 2001 – 2006
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Unisource Worldwide, Jacksonville, FL
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Research vendor charge backs, entry of regular and price deviation contracts
As well as ensure proper setup, communicate with vendors regarding contract discrepancies
Request credits from vendor when credit is due, issue check refunds
Communicate with sales reps in the event of missing contract information
Assist others when needed to insure deadlines were met
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Accounts Receivable Specialist 1997 2001
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Unisource Worldwide, Jacksonville, FL
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Inter company transfers In/Out, post charge cards, wire transfers, NSF’s bank corrections
Check request, reconciliation of unidentified funds, handle difficult customer calls
Apply cash in excess of $1 2 million dollars per day
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