Quality Assurance Testing
Resume:
Victor Chan
abit26@r.postjobfree.com
Houston, TX 77082
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OBJECTIVE
To obtain a Quality Assurance position that will provide for
professional growth and technical solutions to meet challenging
business needs.
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SUMMARY
. Software Engineer with 3 years of experience in Quality Assurance
Testing.
. Knowledge in gathering business requirements, system design,
implementation, development, analyzing risk migrations,
configuration change control, and deployment internet/e-com
application systems.
. Adept user of automation tools like Test Director, Load Runner, QTP.
Soap UI
. Hands on experience with phases of Software Development Life Cycle
(SDLC). Waterfall and Agile.
. Proficient in Manual Testing and Automated Testing on client/server
and web-based applications.
. Proficient in different phases of testing like Black Box testing QA
Methodologies, Integration Testing, and System Testing.
. Ability to interact with developers and product analysts regarding
test status and defect tracking.
. Strong written, verbal, and presentation skills. Ability to
articulate a problem and translate it into a written report
. Academic experienced in programming technologies like J2EE, JSP, ASP,
VB, C++, JAVA, HTML and SQL.
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SKILLS
Testing Tools: Test Director (Quality Center 10.0), WinRunner, Load
Runner, QTP, Clearquest, Bugzilla,
Soap UI, Report Manager
Platforms: Windows 95/98/2003/XP/NT, DOS, UNIX, Mac, Novell
Languages: C, C++, Java, Visual Basic, VB.NET, HTML,JavaScript, SQL
Database: MS Access, SQL Server 2000/2005.
Software Packages: MS-Office, PowerPoint, Word, Access, Excel.
Front End Tools: HTML, DHTML, Developer 2000, XMLSPY, EXTRA!
Enterprise(Fidelity Mainframe)
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WORK EXPERIENCE
09/09-Current Blinds QA Analyst
Houston, TX
Blind's is one of the nation's leading providers of consumer window blinds.
Blind's e-commerce Web Site is a consumer portal. It carries information on
Blind's products and services. The key business modules include E-Commerce,
Product Catalog and Product Support. Involved in the development and
testing of Blind's order management system. Performed comprehensive testing
of the E-Commerce and Product Catalog modules of the Web Application as a
QA analyst.
Responsibilities:
. Developed Test Cases from Business Requirements, System Requirements,
High Level Design Document and Detailed Design Documents.
. Interacted with the team members and planned the strategies to be
followed in Business Process Change Management
. Involved in Test case Review meetings with Development, Business
Analyst and Architect team.
. Performed Functional, GUI, Unit, Integration, Performance, Regression,
and System Testing.
. Extensively used Quality Center, for Test planning, Bug tracking and
Reporting
. Used Quality Center to invoke the scripts and organized all the
scripts systematically
. Analyzing the test results and Coordinating with developers in
resolving errors and defects.
. Experienced in team projects in status update, bug investigating,
reporting and tracking.
06/08-09/09 Capital One Bank QA Analyst
Houston, TX
Involved in the development and testing across Capital One's E-Commerce
platform: OLB and OAO. Provide business solutions in testing financial
banking and payment systems: Accounts, Bill pay, Internal & External
Transfers, Alerts System, Fidelity Mainframe and Middleware testing. Online
Account Origination (OAO) web application built alongside the Capital One
Online Banking (OLB) web site, and will provide the following key
functionality. Allow new or existing customers to apply for and open one to
many Capital One accounts online, including products from Bank Deposit
Products, Bank Loan Products, Capital One Savings, or Costco lines of
business
Responsibilities:
. Performed front-end testing on application for functional, UI,
database, and regression testing.
. Lead project status and review meeting with the QA, PM,
Development, managers and BSA's.
. Develop Test plan/test case preparation, defect management, QA
status/metric reporting
. Assisted in front-end Mainframe database and middleware testing.
. Helped setup test accounts in mainframe (Fidelity host) for
management, QA team and Third party for testing.
. Performed end-to-end testing with developers based on deadlines.
. Ran reports from Quality Center that indicate items such as cases
completed, test cases open, defects open, defects closed, etc.
. Experienced in team projects in status update, bug investigating,
reporting and tracking.
7/06 - 04/08 Cingular/AT&T QA Analyst
Seattle, WA
Common Service Interface (CSI) is a collection of defined web service
interactions which provides the ability for multiple partners to place
various requests to the Cingular backend systems. CSI consists of both
Public Interactions and Private Interactions that are used to send requests
into CSI.
Responsibilities:
. Designed and executed test cases and test sets based on business
requirements.
. Executed test scenarios before and after bug fixes as a part of
functional and regression testing.
. Participated scheduled meetings and maintained good relationship
with developers.
. Reported bugs, TCRs, and changes using Test Director and
ClearQuest.
Cingular currently has two key operating system (Vision and Telepos)
managing customer calls, orders, checking customer credit, and activating
services. Cingular has created a single system called Television to help
improve the sales process, business growth, call tracking, and reduce the
cost of operation.
Responsibilities:
. Prepared test cases, identifying test strategies and test
resources.
. Performed functionality, integration and system testing manually.
. Extensive interaction with users to define acceptance criteria.
. Interacted with developers and helped them resolve bugs.
. Used Test Director, ClearQuest to report and document bugs.
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EDUCATION
. University of Texas at Arlington
Arlington, TX
. Bachelor of Science in Electrical Engineering - May 2003
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