Manager Insurance

pamela j crow

**** *** ***** ***** ********, Illinois 615**-***-*** 7555 ***********@*****.***

Objective

Highly knowledgeable and efficient Medical Office Manager with over 15 years experience in a medical office

environment seeking full time employment utilizing my ability to manage, direct and motivate employees.

Familiar with all aspects of daily business operations including: personnel, human resource issues, HIPPA and

OSHA compliance, contract negotiations, payroll, federal tax preparation and numerous administrative functions.

Excel in resolving employee challenges with innovative solutions, systems and process improvements proven to

increase efficiency and patient satisfaction.

Have experience in establishing a medical office.

Core Professional Strengths

Office Management Report & Document Preparation Records Management

Teambuilding & Supervision Accounts Payable/Receivable Workers Compensation

Staff Development & Training Payroll & Quarterly Tax Returns Medical Knowledge &

Terminology

Policies & Procedures Manual Coding: CPT, ICD 9

Credentialing/Re credentialing

Professional Profile

Office Manager

Oversee daily medical office operations managing a staff of 12 employees. Responsibilities include:

administration, billing, banking, personnel issues, human resources, policies and procedures, payroll and

quarterly tax preparation and submission.

● Negotiate, complete and submit all contracts to all insurance companies.

● Credential and re credential the physicians and staff to area hospitals and insurance companies.

● Maintain compliance in areas such as: OSHA, HIPPA, coding issues and updating policies and procedures.

● Prepare and distribute payroll in addition to quarterly payroll tax preparation and calculate paid time off.

● Computer and IT support, phone support and internet support.

● Thorough knowledge of billing, surgery scheduling, insurance pre certification, insurance billing,

insurance payment posting, answer multiple telephone lines, schedule multiple physician appointments,

patient registration, draw up injections, medication and medication refills, schedule patient testing

and referrals.

Assistant Office Manager

Assist with daily medical office operations managing a staff of 20 employees. Responsibilities include:

administration, billing, personnel issues, human resources policies and procedures and computer and IT

support.

● Negotiate, complete and submit all contracts to all insurance companies.

● Credential and re credential the physicians and staff to area hospitals and insurance companies.

● Maintain compliance in areas such as: OSHA, HIPPA, coding issues and updating policies and procedures.

● Assist with preparation and distribution of payroll and calculate paid time off.

● Assist with accounts payable.

● Thorough knowledge of billing, surgery scheduling, insurance pre certification, insurance billing,

insurance payment posting, answer multiple telephone lines, schedule multiple physician appointments,

patient registration, draw up injections, medication and medication refills, schedule patient testing

and referrals.

Accounting Assistant

Assist Accountant with daily office operations.

● Reconcile bank statements.

● Prepare quarterly tax returns.

● Prepare 1099’s and W 2’s.

● Quick Books and tax program data entry.

● Accounts receivable.

Work History

● 2009 – Present Office Manager

Associated Orthopedics, SC, Peoria, Illinois

Drs. Jeffrey F. Traina and Jerome P. Kraft

● 2002 – 2009 Assistant Office Manager

Advanced Orthopedics, PC, Peoria, Illinois

Drs. George W. Lane Sr., Jeffrey F. Traina and Jerome P. Kraft

● 2006 – 2009 Accountant Assistant

John D. Rennick, CPA, Peoria, Illinois

Education

Illinois Central College, East Peoria, Illinois

● Business Management Courses

Peoria Heights High School, Peoria Heights, Illinois

● Diploma – College Prep Courses

Professional Training & Skills

AAOS Practice Administration without an MBA AAOS Practice Management Zupko Masters in

Coding

AAOS Practice Management Symposium AAOS EMR Medical Terminology

OSHA Training HIPPA Training Quick Books 2010

Microsoft Office Intergy (Practice Management) Lotus Notes

OSF Elink OSF PACS MMCI PACS

References

Available upon request.

Contact this candidate