Customer Service Account Executive

BRIAN J. ANGUS

*** ********** ***, ******, ** *1326

Cell 912-***-**** E-mail: **********@*****.***

PROFESSIONAL ? Effective communicator with excellent interpersonal

and organizational skills.

PROFILE ? Highly motivated, cooperative and flexible; adapt

easily to changing circumstances.

? Conscientious and energetic team player who also works

independently

? Resourceful, determined and diplomatic approach to

problem resolution

? Able to handle multiple tasks, set appropriate

priorities and meet deadlines

? Interacts well with a wide range of personalities,

cultural backgrounds and age

groups.

? Enthusiastically meets challenges and performs well

under pressure

5/10 - 10/10 Springfield Chrysler,

Springfield, Ga

Internet Sales Manager

> Updating company websites and makes changes when needed.

Calling on internet

> leads providing info to prospects to bring in more foot

traffic to dealership.

> Meet with customers and help them with there needs as

well as improve company cash flow.

> Add specials to websites to give online shoppers more

reasons to visit showroom or

> Service dept.

> Help with advertising and marketing.

2/08 to 7/09 Time Warner Cable, Hilton Head, SC

Front Counter Customer Service CSR

> Making transactions, educating customers about services

company offers.

> Suggesting upgrades and movie and sports packages.

> Promote Cable TV internet and Digital Phone Packages

> Helping customer s problem solve that helps both

customer and company.

> Handling cash, credit

cards, and checks.

8/05 to 7/07 COX MEDIA, Meriden, CT

Account Executive

> Sold advertising time to various businesses in central

Connecticut

> Assisting clients in investing properly in cable

advertising

> Work directly with various agencies to insure results

> Prepare and direct advertising and marketing plans

> Consulted clients on all local media options

> Won $2,000 dollars in various sales contests

> Assisted in all aspects

of production

3/04 to 8/05 CABLE VISION MEDIA SALES, Litchfield, CT

Account Executive

> Successfully sold advertising time to a wide range of

businesses throughout

northwestern Connecticut

> New business development in a 30,000 subscriber based

territory

> Added 21 clients in first

year

> Assisted in all aspects of

production

9/01 to 1/05 SUBWAY, Worcester, MA

Owner and Operator

> Responsible for marketing, training, bookkeeping and all

aspects of restaurant operations.

> Trained employee's on customer service on and up-

selling.

> Consulted other Subway stores on advertising and

promotions.

> Worked and trained

personnel about food safety and temperature guidelines

3/98 to 5/03 CHARTER MEDIA CABLE (Division of Charter

Communications)

Account Executive - Newtown CT 2/02-5/03; Worcester, MA

3/98-2/02

> Successfully sold advertising time to a wide range of

businesses throughout

central Massachusetts, southwestern Connecticut

and upstate New York

> Won cash and gift cards in cold calling contest.

Assisted clients in about the local media and how to use

it in a cost effective manner.

> Joined up with video producers

to produce quality spots to increase local visibility.

EDUCATION CONNECTICUT SCHOOL OF BROADCASTING, Wellesley, Hills, MA

Diploma 1996

Program included: Broadcast copywriting; reading spots on-

air; writing news & sports

Reports; on-air personality; production (preparing voice

with music/splicing); on-air

TV Performance; TV production (preparing newscast)

Internship: WGMC-TV3,

Worcester - Fall 1996

Edited for sports highlights, interviewed and reported on

sports, sports writing,

basketball and soccer photography, sports writing, on-set

camera for newscast,

obtained weather watchers for weather reports, floor

directing, checking with police for

potential news stories.

09. 11-20-09 Savannah Tech College

Rincon, Ga

CDL program

References upon request - Non Smoker

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