Customer Service Manager

Jim J. Crawley

*** *. ***** 316-***-****

Rose Hill, KS 67133 ***********@***.***

Professional Profile

People-oriented Business Professional trained in management, history,

writing, research, government records and seeking a position as a

professional or administrator. Excellent communication, writing, research

and marketing skills and a strong focus on customer service.

Education

MBA Baker University

est. 2012

MA in Public History, Wichita State University 2009

BFA in Theatre, Wichita State University 2002

Relevant Coursework/Skills:

Records Management Advanced Historical Methods Historiography

Museum Administration Writing Historical Research

Grant Research/Writing Budgeting

Public Relations

Marketing JavaScript

Artifact/Archive Cataloging

Exhibit Design Filemaker Pro

Past Perfect

Microsoft software

Excel/Access/Word/Powerpoint All PC based software

Historical Interpretation Education Programs

Acting/Directing/Producing

Professional Experience

Current

Univ. of Phoenix, Butler Community College, Hutchinson Community College-

Adjunct Professor

Hired by the Univ. of Phoenix, Axia College, Butler Community College and

Hutchinson Community College to teach American History classes online and

on-groud for undergraduate. This is a position where I am waiting on

classes to start.

Kansas Cosmosphere-hutchinson, ks December 2006 to April 2009

Registrar/Assistant Curator

. Artifact Processing and Handling

. Archive Research

. Loans (to and from museums)

. Exhibit Design

. Educational tours and design

. Writing Exhibit Templates

. Lighting design (exhibit areas)

Sedgwick County Records Management Wichita, KS August 2005-December

2009

Public History Internship

Assist the County's Records Manager in Collection, Filling, Retention and

Destruction of government records.

Wichita State University., Wichita, KS August 2006-December 2006

Graduate Teaching Assistant

Assisted professor in grading, tutoring and teaching undergraduate

students

Professional AffiliationS

Alpha Psi Omega-WSU theater student chapter 2000-2002

Society of Public Historians-WSU 2006-2009

Volunteer Affiliation

Wichita Community Theater-Director of Marketing 2004 to 2009

Wichita Shakespeare Company-Publicity, Marketing and Web designer

2004 to 2009

PUBLICATIONS

How the West was Run: The History of the Cherokee Strip Land Rush

2007

History of the Wichita Theater and the Wichita Community Theater (Thesis)

2009

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