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Customer Service Assistant

Location:
Colorado Springs, CO, 80913
Posted:
September 21, 2010

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Resume:

Megan Simer

** ******** *****, **** ****, IA ****6

919-***-****

abisuv@r.postjobfree.com

EDUCATION University of Iowa

Bachelor of Arts in Health Promotion and Sport Studies, May 2009

Minor in Spanish

GPA 3.77/4.0 Graduated with Honors Distinction

Study Abroad, Puntarenas, Costa Rica, January May 2007

PROFESSIONAL

EXPERIENCE Bank Teller I, US Bank, May 2010 Present

Demonstrated excellent customer service skills to ensure positive interactions with

customers and non customers

Performed routine financial transactions such as deposits, withdrawals, advances,

loan payments, and merchant transactions.

Referred customers to U.S. Bank products when appropriate

Served as coin vault by balancing coin machine transactions for customers and

tellers

Project Intern, State of Iowa Dept. of Public Health, March 09 April 10

• Participated in planning, implementation, and evaluation of program development for

Early Childhood Iowa related services

• Assisted in data collection and survey activities.

• Assisted in developing/revising brochures, posters, newsletter articles, and audio-visual

materials

• Performed related duties as assigned

• Required excellent communication and computer skills

Veterinary Assistant, Creature Comfort Veterinary Clinic, July 08 December 08

• Assisted veterinarian with daily animal examinations and animal care

• Answered phones, scheduled appointments, and answered client’s questions

• Required excellent customer service skills, ability to multi task, and knowledge of

Cornerstone computer software

Pharmaceutical Technician, University of Iowa Hospitals and Clinics, Jan 08 May 08

• Located, prepared, and delivered prescriptions for patients

• Required great attention to detail filling proper syringe doses and checking drug

dates

• Required discipline to work independently or as a team player in order to fulfill

duties

Office Program Assistant, Iowa State Extension Services, May 2007 Aug. 2007

Planned and organized summer day camps for children ages 5 12

Created flyers, pamphlets, and other marketing tools and performed other office

tasks

Helped organize and run County Fair

INVOLVEMENT Exercise Testing and Prescription Undergraduate Teacher’s Assistant

• Assisted professor with exercise testing laboratory

• Served as an instructor and leader to my peers enrolled in the class

• Required immense knowledge of the health field and exercise testing procedures

Pet Central Station

• Volunteered to walk the shelter dogs throughout the week

•Served as a foster pet parent for dogs when the shelter was over capacity

Women in Science and Engineering Mentoring Program

• Served as a mentor for a freshman girl to aid in her academic success and college

adaptation



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