Customer Service Project
Resume:
Karen Emery
Lone Jack, MO 64070
************@*****.***
OBJECTIVE
To grow within a company and obtain a more diverse background of the
various departments and what their contributions are to the company as a
whole. I would also like to be able to utilize my organizational skills
and attention to detail in a fuller capacity.
EDUCATION
Longview Community College
Lee's Summit, MO 64138
2006-Present
Penn Valley Community College
Kansas City, MO
2006-Present
EMPLOYMENT
PRA International
Lenexa, KS 66219
Subject Recruiting Associate
August 2008 - August 2010
Conducts phone screening (outgoing and incoming) with potential study
subjects to determine initial study eligibility requirements
and schedules screening appointments to support the project plan for
clinical studies.
Dicks Sporting Good
Leawood, KS 66211
Apparel Associate
October 2007 - July 2008
Keep my work area clean, check fitting rooms and keep them clean, check
returns, and help customers with whatever they need.
Hen House Market
Leawood, KS 66211
Customer Service, Cashiering
June 2002 - October 2007
Customer Service: help customer with their questions, sell them lottery,
tobacco, money orders, Ticket Master and Western Union. I also received
complaints from customers. I would keep my area clean and keep my customers
satisfy.
Cashiering: check customers out, and sack their groceries if necessary.
LANGUAGES (Read, Write, and Speak)
Spanish: excellent
English: excellent
QUALIFICATIONS
Over 9 years of customer service experience.
Excellent team player/leader
Good communication skills
Strong organizational skills
Strong attention to detail
Excellent writing skills
Computer Knowledge
Good problem solver
Self-Motivated
Goal oriented
Recruiting
Typing
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