Customer Service Sales

DOUG TURASKY

***** *. ******** ** ******* AZ ****6 Phone: 602-***-**** Email: abism6@r.postjobfree.com

OBJECTIVE CUSTOMER SERVICE/ LEADERERSHIP IN SALES__________________________

Dynamic in building relationships with key accounts and enable a consistent quality customer assurance.

My intent is to obtain a position at a highly recommended team atmosphere where I can maximize my

sales, dynamic customer service skills, valued assurance, program development, and training experience.

Also to have the opportunity to add my customer service, management experience and apply them to a

source that can be utilized to improve customer satisfaction in a industry that encourages growth.

Demonstrated achievements in:

Highly organized and detail oriented Work well under stress

High quality customer service Able to handle multiple tasks

Comfortable with high volume Computer literate

Inbound/outbound calls

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Computer Skills: Microsoft Word, Excel, Outlook, PowerPoint, Access, Internet Savvy

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EXPERIENCE

ORCO Construction Supply, Goodyear, AZ 9/2005-4/2009

Customer Service/Sales

All customer service tasks, answer high volume inbounds calls, answer and research customer

questions & concerns.

Input daily purchase orders from builders, construction agencies, retail customers

Create customer quotes on material negotiate price detail with vendors

Perform daily cash transaction with company cash register, responsible for a beginning and ending

cash balance of drawers

Operate forklift when necessary in warehouse

Keep tally on monthly inventory on all products on sales floor and warehouse

Stock sales floor shelves list the required items needed and restock.

Process all customers will call orders called in by phone or walk in

Provide etiquette customer service and offer all details and knowledge on any material purchased by

customers, so they leave with a comfortable understanding on the product.

Dispatch experience, tasks include routing trucks, high volume calls, scheduling of future routes.

Roofing Supply Group, Glendale, AZ 11/1999 –08/2005

Yard Foreman

Site Foreman responsible for 5 employees provide schedules organize safety meetings

Arranged all time cards to employees to confirm hours worked

Load and UN load company trucks included lifting material on an average of 50+ pounds

Provide new entry employees and existing employees with forklift training

Handle in bound calls regarding customers order request task include creating purchase orders,

arranging will call orders, confirm job site deliveries with outbound calling

Coordinate deliveries on the roofing material being delivered

Process and submit daily logs of field schedules

Dispatch experience, tasks include routing trucks, high volume calls, scheduling of future routes.

Perform day-to-day customer service procedures

Shamrock Foods, Phoenix, AZ 12/2009-1/2010

Monitor high volume outbound products confirmations

Arrange cycle counts on the product

Work various computer systems

Research and confirm product availability

EDUCATION

Landfair High School, Springfield, IL 5/1996

Diploma

I NTERESTS

VERY INTERESTED IN GAINING THE SKILLS AND KNOWLEDGE TO ONE DAY PURSUE A POSITION IN A MANAGEMENT POSITION, WITH HARD

WORK AND DEDICATION TO ALL AND ANY TASKS I MAY NEED TO KNOW WILL WORK HARD TO MEET MY GOALS.

REFERENCES

MIKE PAYNE PH: 602-***-****

LENNY FRAUSTO PH: 602-***-****

DAN GALVEZ PH: 623-***-****

Contact this candidate