Customer Service Medical Billing
Resume:
Hilary Brooke Carroll
******.******.*******@*******.***
Hampton Cove, Al 35763
CAREER OBJECTIVE
To utilize and develop the skills that I have attained in my
internship and work experiences in order to begin a successful and
rewarding career as a Medical Billing Clerk.
Education
Bachelor of Arts in French
The University of Tennessee at Knoxville 2005-
2008
The University of Mississippi at Oxford 2004-2005
Overall GPA: 3.13/4.0; French GPA: 3.8/4.0
Honors
Dean's List: Spring 2005, Fall 2008
Member of Pi Delta Phi
Experience
Cenveo Inc.
January-February, 2010
Receptionist
. Organized meetings for Executive Office and various other
department
. Responsible for ordering office supplies for all departments within
company
. Assisted various departments with filing projects
. Utililzed fax machine, copier, and printer
. Sorted and distributed mail
21st Mortgage Corporation, Knoxville, TN February-May, 2009
Financial Account Manager
. Managed approximately 1,000 accounts
. Rewarded Double Black Award for meeting 100% of goals each period
. Achieved heightened interpersonal skills, the ability to multi-task
and work under pressure
. Acquired extensive customer service, team work, and cash handling
experience
. Resolved customers questions and complaints pertaining to mortgage
contracts and payments
. Collected on past due accounts
. Met and exceeded deadlilnes
. Utilized a budget analysis to assist customers
. Professionally corresponded with co-workers and customers by means
of telephone, e-mail, and letters
Metropolitan Clerk's Office of Nashville March 2003, March
2004
Intern, Official Record Keeping
. Intensive use of Excel, Outlook, and other Microsoft Suite
Applications
. Distributed Alarm System Registries
. Attended City Council Meetings
. Advanced mail and data entry skills
. Obtained organizational, financial, and clerical aptitude at a city
level
Professional References
Marilyn Swing, Metropolitan Clerk of Nashville
Contact: 615-***-****
Donna Vizzari, Supervisor at Cenveo
Contact: 203-***-****
Professor Sebastien Dubreil, French Professor
Contact: 865-***-****
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