Dionne Thomas

**** ********** *****, **********, *****

Home: (916)

***-****

E-Mail:

abisjz@r.postjobfree.com

OBJECTIVE:

SUMMARY QUALIFICATIONS:

. Proficient in Medical softwares: Citrix, IDX, NAT Manager, NPI, CPD,

GFAST, NOAS, RFC, DEA, CDS, TRACK, Web essential, and Learning Link.

. Extensive experience in the healthcare field

. Computer proficiency in Microsoft Office 2007 Word, Excel, Outlook.

. Extensive Experience in Clerical Medical

. Patient Registration

. Familiar with Medical Billing

. Experienced in providing analytical researched reports for the

healthcare field

. Excellent communication and organizational skills

. Team Player

. Excellent self-initiative skills

PROFESSIONAL EXPERIENCE:

Clerical Support

. Worked with a variety of medical professionals in providing clerical

support for the front office; Typed correspondence, interacted with

hospitals and clinics to verify patient records and insurance

information, handled all front office deliveries and interacted with

different carriers.

. Operated directly with pharmaceutical vendors. Updated inventory for

medical count.

. Make inquiries and follow-up with administrators on all external

inquiries.

. Put forth a commitment towards teamwork and a willingness to contribute

to the group.

. Utilized medical software Citrix to update Physician's credentials for

Physician medical insurance company.

. Recommend potential solutions and best practices when applicable.

. Worked as part of a self-directed team with accountability for all

technical aspects of work,

quality, efficiency, daily workflow and clients.

. Communicated effectively with cross-functional departments.

Administrative and Organization

. Developed and maintained a broad understanding of physician's credentials

verification databases, evaluations, and some financial modeling methods

used within the department.

. Provided assistance and expertise to medical administrators regarding to

applications status.

. Worked with Underwriters to obtain policy and solutions for data

shortcomings.

. Selected and mentored audit reports; developed a standard audit tool when

probing and communicating

with hospitals, clinics and medical administrators.

WORK HISTORY:

Provider Specialist Coventry Healthcare

11/08 10/09

Research Associate First Data Government

09/05 04/08

Patient Biller II UCD Davis Medical

11/02 04/03

Collections Agent Outsourcing Solution

01/02 04/02

EDUCATION:

Sacramento City College, Associates Degree in Social Science

1993

California State University, Administrative Justice

Pending

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