Customer Service Administrative Assistant
Resume:
Patricia K. Arrants
Hernando, MS 38632
Objective: To pursue a career with an organization that will utilize
my education, skills and training in the Administrative Field or
Office Support. Salary is negotiable with increases based upon
performance.
Education: 2007 - 2010 University of Mississippi
Bachelor of Liberal Arts
Experience: 2005 - Present Office Team Temporary Service
Terex: Created spreadsheets for Human Resources Department and
Field Representatives; responsible for HR invoices; helped in
organizing company picnic.
Peabody Hotel: Answered multi-line telephones; responsible for
applications; also typed information of applicants on
spreadsheet for EEOC report; main responsibility to help HR
Generalist in preparing for upcoming audit.
2005 - 2007 Baptist Memorial Hospital East and Southaven
Location
Admissions Clerk for Diagnostic Outpatient: Registration of
patient for diagnostic testing which included the following:
verifying personal information, insurance, collecting and
posting money to patient's account.
2004 - 2005 Adecco Temporary Services
Marketing Assistant to Bank of America Mortgage: Set-up
appointments for Manager; created and sent out mailers via email
and direct mail; Head over Preferred Partner Event (event where
Mortgage Advisors were united with Realtors for future
business); handled all Event co-ordination including catering,
location, decorations, sound and lighting, and giveaways;
attended several business functions with Manager; in charge of
Minority Business event at the Cook Convention Center which
included setting up display and making sure all details intact;
in charge of the Better Homes and Gardens show at the
Agricenter.
1994 - 2003 Hollywood Casino:
Administrative Assistant to the Vice-President of Slot
Operations: Maintained employee files which included work
schedules, evaluations, new hires, pay increases, terminations,
warnings and payroll; ordered supplies, answered telephones;
overall general typing for department; strong customer service
skills both written/oral; scheduled departmental management
meetings/travel arrangements and accommodations; heavy
written/oral communication with Mississippi Gaming Commission to
ensure compliance of regulations; involved in re-writing the
employee handbook.
1992 - 1994 Splash Casino
Administrative Assistant to Partner and Casino Manager:
Maintained employee files, work schedules, evaluations, new
hires, pay increases, terminations, warning and payroll; ordered
supplies, answered telephones; overall general typing for
department; strong customer service skills written/oral;
scheduled departmental management meetings; travel arrangements
and accommodations; maintained inventory stock on table games,
ordered and expedited; handled collections on returned checks.
Skills: Proficient in Microsoft Word and Excel with some experience in
Power Point; strong customer service skills; answering multi-
line telephones; detail oriented; dependable and dedicated.
Contact this candidate