Customer Service Accounting
Resume:
Sharon Pagels
Sharon Pagels
*** ***** ********** ****** • Port Washington, WI 53074
262-***-**** • abisg1@r.postjobfree.com
Profit focused professional with recently attained B.S. in Business & Accounting eager to offer 12 years of
combined experience in Financial Administration, Bookkeeping, Strategic Analysis / Planning, Process
Improvement, Operations Support, and Client Relations toward maximizing an employer’s bottom line results.
PROFILE OF QUALIFICATIONS
Top performer who develops, analyzes, and interprets statistical data to optimize profits in coordination with key
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objectives, including organizing financial statements, managing accounts payable / receivable, and generating client
invoices / receipts.
Excellent communicator who streamlines processes to increase efficiency and productivity within high volume
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environments.
•Ambitious self starter who demonstrates superior attention to detail and sharp analytical abilities toward achieving fiscal
goals, along with accurately recording transactions, posting debits / credits, reconciling accounts, and ensuring data
completeness.
• Integral leader who makes solid decisions to reflect positively on business finances, company well being, and client
satisfaction.
Proficient in Microsoft Office Suite, Intuit QuickBooks, and Peachtree Accounting Software.
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KEY AREAS OF EXPERTISE
Financial Statements Invoice / Billing Systems Reports Generation Process Improvement
Accounting Processes Strategic Analysis / Planning Budget / Expense Control Client / Customer Service
Account Reconciliations Accounts Payable / Receivable Data / Records Management Business
Communications
EDUCATION & PROFESSIONAL MEMBERSHIPS
B.S., Business & Accounting Dean’s List • President’s List KAPLAN UNIVERSITY
A.A.S., Accounting Partners in Excellence Scholarship Recipient • Dean’s List MILWAUKEE AREA TECHNICAL COLLEGE
American Institute of Professional Bookkeepers • Sigma Beta Delta Business Honor Society • Alpha Beta Kappa Honor
Society
PROFESSIONAL SYNOPSIS
Shipping / Receiving Clerk
MECHANICAL INDUSTRIES, MILWAUKEE, WI 2006 – 2009
Strategically steered processing, shipping, and delivery of client purchases, including managing orders within JIT and
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Kanban systems, maintaining proper inventory records, and efficiently adding to and adjusting inventory levels as stock
was produced.
Expertly handled daily invoicing of customer accounts from TCM systems, along with preparing key documents as
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required.
Accounting Assistant
BARBER TAX & ACCOUNTING, PORT WASHINGTON, WI 2007
Applied sharp analytical abilities toward supporting the accountant with compilations of bank reconciliations and end of
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month financials, including performing returns filing and organization of client accounts, and posting transactions and checks
to journals.
Utilized broad scope of financial and professional services knowledge to accurately prepare sales tax revenue forms for
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clients.
Independent Contractor / Business Owner
FED EX GROUND, CUDAHY, WI 1998 – 2006
Maximized bottom line results by developing and managing a targeted business plan to increase productivity within an
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assigned area, including single handedly directing a small package pick up and delivery service in compliance with
corporate standards.
Played a vital role in ensuring seamless business processes by quickly learning new tasks and completing assignments on
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time, along with successfully initiating practices to reduce wasted time in the delivery of packages within an 80 square mile
route area.
Contributed strong communication skills toward promptly responding to client concerns and resolving critical challenges.
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SUPPLEMENTAL CURRENT EXPERIENCE
Food Server
NISLEIT’S COUNTRY INN, PORT WASHINGTON, WI 2008 – PRESENT
Optimize food services and customer service satisfaction by courteously welcoming guests to inn, along with efficiently
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completing restaurant orders, preparing guest checks in POS systems, and supporting special events and banquet
operations.
Contact this candidate