:
:
Beatriz Villalobos
El Paso TX 79915
Cell: 915-***-****
Email: abisdq@r.postjobfree.com
Objective: Seeking a clerical position where I am
trained well with computers. I am a fast learner and willing to take
on challenges.
Summary
of Qualifications: Type 50 wpm.
Good communication skills.
Microsoft Word, Excel and Windows 98.
Ability to read, write and speak English and Spanish.
Customer Service Representative
Work Experience
ACS 8/07-4/08 El Paso, TX
Customer Service Representative/Technical Support Agent
• Resolve customers issues.
• Explaining customers their cell phone bills charges.
• Taking payments.
• Troubleshoot customers cell phones when not working
properly.
EMSI, 5/99-5/04 El Paso, TX
Receptionist/Drug Screen Coordinator
• Scheduling appointments for Life Insurance clients.
• Billing Invoices.
• Answer phones, file paperwork such as mailing, making
copies, faxing.
• Ordering supplies and materials.
• Drug Screen Collector for all types of employment such as
urine, hair, and breath alcohol tests.
• Scheduling appointments for employers.
• Shipping out samples to designated labs for testing.
Reference: Available upon request