Customer Service Sales

DAVID N. EVERS

Phone: 480-***-**** E-mail: abiscm@r.postjobfree.com 4859

E. Dallas Circle Mesa, Az. 85205

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OBJECTIVE: A position in sales/management which utilizes my acquired

experience and knowledge.

EXPERIENCE: Safety Kleen Systems Inc. August

1996 - 2010

Customer Service Manager - Chandler

Az. Oct. 07- 2010

. Managed Branch Service Operations for location

. Joint Management of 17 Service Representatives

. Customer Service Issues

. Environmental Compliance Standards

. Sales Growth Objectives

Branch General Manager El Paso,

TX Jan. 07 - Oct.

07

. Managed Branch Personnel (Sales, Administration & Service

Reps)

. Maintained Federal, State and Local Compliant Standards

for D.O.T.

. E.P.A. and O.S.H.A. Departments. (100%)

. Cost Proposals

. Branch Assessments Reports to Senior Management

. P&L Objectives

Senior Sales and Service Representative -

Chandler, AZ. Sept. 03 - Jan. 07

. Supervised and Managed Customer Service Representatives

. Execution and resolution of customer issues/ needs for

sales & service

. Coordinated scheduling of relief routes for employee days

off

. Processed monthly D.O.T. paperwork for 16 drivers

. Administered weekly reports to Branch GM and Customer

Service Manager of accomplished service load achievement.

Market Sales / Environmental Specialist -

Chandler Az. June 03 - Sept. 03

. Account maintenance of established customer base

. New Sales development within assigned sales geography

. Account profile assessment

. Cost proposals to customer for product disposal/follow-up

. Coordinated efforts with Service,GM Environmental Engineer

Sr. Customer Service Representative. - Chandler

Az. Sept. 01 - June 03

. Supervised and Managed 16 Customer Service Representatives

. Execution and resolution of customer issues/ needs for

sales & service

. Coordinated scheduling of relief routes for employee days

off

. Processed monthly D.O.T. paperwork for 16 drivers

. Administered weekly reports to Branch GM and Customer

Service Manager of accomplished service load achievement.

Vacuum Services Rep. - Chandler,

Az. Sept. 00 - September 01

. Account maintenance of established customer base

. New Sales development within assigned sales geography

. Account profile assessment

. Successfully recruited 80 new customers during this 1 year

time span.

. Position required operation of a 50,000 GVW Vacuum Truck. .

Assistant Warehouse Manager -Chandler, Az.

September 97 - September 00

. Inventory Control

. Responsible for Branch Facility compliance of Federal,State and Local guidelines

. Coordinated the loading and unloading of 12 route trucks

. Managed Warehouse Material Handlers

.

Industrial Sales/Service Rep. - Chandler,

AZ. August 96 - September 97

. Responsible for service of established customers and new

business growth within the service area of large and small

manufacturers.

. Service included maintenance of leased Safety Kleen

equipment,

. Processed management and transporting of Hazardous and Non-

hazardous containerized waste.

. Position required a Commercial Drivers License with a

Hazardous Materials endorsement.

SCHWANS SALES ENTERPRIZES/TONY'S PIZZA

SERVICE Route Salesman - Peoria

Az.

February 94 - April 96

. Responsible for Sales, Marketing and Distribution of Tony's

and Red Baron frozen pizza products within the specified

route area.

. Maintained a base of 150 customers and recruitment of new

business while using a Hand Held Computer (HHC).

. Received awards for achievement of the highest sales goals

within the company

PEPSI COLA BOTTLING COMPANY

Customer Service Manager / Territory Coordinator -

Phoenix Az. January 88 - May 93

. Responsible for the hiring and management of 50 Part Time

Weekend Stockers and 1 Customer Service Representative

. Handled all Customer Service calls, ranging from delivery

needs to service

. Miscellaneous responsibilities, including uniform control,

Retail Sales attendance and payroll, inventory and ordering

of point of sale material,

. Management of temporary labor needs for Holiday ad

coverage.

. Managed an annual budget of $ 250,000 for temporary labor

needs.

. Selected by Management for this position out of a group

of 7 applicants.

PEPSI COLA BOTTLING COMPANY - Phoenix, Az.

Route Salesman - Phoenix

Az.

July 84 - January 88

. Responsible for servicing established accounts and

recruiting new business within territory

. Activities included the ordering, delivery and

merchandising of products to accounts

. Selling of current promotions and in-store product

displays.

. Identified by Management as 1 of 5 Most Valuable Performers

in the year 1987 out of a group of 20 Salesmen.

EDUCATION: GRADUATE OF BELMONT HIGH SCHOOL

Dayton, OH

AWARDS: ONE YEAR SAFE DRIVER - TONYS PIZZA 1995

CHAIRMANS CLUB PLAQUE AND DIAMOND WATCH -

TONYS 1995

PRESIDENTS CLUB PLAQUE AND EMERALD RING -

TONYS 1995

VICE PRESIDENTS CLUB PLAQUE AND KNIFE SET -

TONYS 1995

EXECUTIVE CLUB PLAQUE AND DUFFLE BAG - TONYS

1994

BACK TO THE BARON PLAQUE, SUNBELT REGION

WINNER - TONYS 1995

TONY'S 25th ANNIVERSARY SELL-A-BRATION PLAQUE

-WINNER - TONYS 1995

PEPSI MVP $500.00 BONUS - 1987

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