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Customer Service Technician

Location:
Mobile, AL, 36608
Posted:
October 20, 2010

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Resume:

Shantel Latice Williams

**** ****** **.

Mobile, Alabama 36617

251-***-****

abisac@r.postjobfree.com

OBJECTIVE:

To obtain a challenging position that will utilize my knowledge through my exceptional

education as well as gain valuable experience to further the company. Seeking a career

with a well established company where my skills are implemented and enhanced.

Looking for internship in Business Administration or equivalent to better my skills as

being a Business Major

SUMMARY:

5 years in instituting structural phases in a pharmacy setting. Able to work independently

while ensuring a team player work environment giving management seamless support

and allowing a better work flow for coworkers/subordinates.

EDUCATION:

09/7/2008-9/7/2010 Faulkner University Mobile, AL

Major: Business Administration

03/15/2005 -11/05/2005 Remington College Mobile, AL

Pharmacy Technician Diploma

M. T. Blount High School Prichard, AL

Advanced Diploma with Honors

EMPLOYMENT HISTORY:

Maxim Healthcare service Mobile, AL

Pharmacy Technician

03/15/10 – present

Duties: receive and verify prescriptions. Prepare medication for clients through mixing,

inventory and stocking medication

Mobile Infirmary Medical Center Mobile, AL

Pharmacy Technician

6/5/2007- 10/05/09

Duties: Retrieving prescription orders. Counting, pouring, measuring and weighing

tablets and medications. Mixing medication. Selecting the proper prescription container.

Creating prescription labels. Inventory and stock medications.

CVS Pharmacy Mobile, AL

Pharmacy Technician

3/28/2006 - 04/06/2008

Duties: Receive and verify prescriptions. Prepare medication for clients through mixing,

counting pills and labeling bottles. Price and fill prescriptions. Obtain approval from the

pharmacist. Insurance claims. Inventory and stock medication.

Carlisle Medical Mail Order Mobile, AL

Pharmacy Technician mail order

2005-2006

Flowerama Corp Mobile, AL

Cashier

2004-2005

Searcy Hospital Mobile, AL

Pharmacy Technician- Completed 160 hours of Externship

2005

SKILLS:

Good communication skills

Customer service skills

Enter & Retrieve Information from Databases or Patient Profiles

Communicate with Insurance Companies Regarding Customer’s medication

End user PC Platform proficient. Competent in Microsoft Office Software and

Internet access.

VOLUNTEER EXPERIENCE:

Preparing food for homeless Women of McKamma Place

REFERENCES:

Available upon request.



Contact this candidate