___________________ Christine Pistilli ___________________

***** ** ***** **., ****, WA 98042

(T) 253-***-**** (E) abis8k@r.postjobfree.com

Objective __________________________________________________

I am a well rounded, passionate and motivated individual looking for an opportunity to

begin a career that will allow me to grow as a person, exercise my knowledge, skills, and

support my family. I have worked in Real Estate Escrow as an Escrow Closer most of my

career life and due to the economic changes that drastically affected this industry; the office

I worked for had to close their doors. Upon closing, I began a new venture as an Account

Executive for large lender. I am in search of new opportunity that will allow me to build a

lifelong career with a successful team. I have strong ambition and confidence in myself to

promise success in all that I do. I am a team player and enjoy working with people. I am

willing to learn and learn quickly. I pay close attention to detail and am willing to go the

extra mile.

Major Accomplishments ____________________________________

I began as an escrow assistant, later achieving a position as an escrow closer and

promoted to Assistant Manager. I have passed both the national and state exams

and now hold the MLO license.

Experience ______________________________________________

2009 – Present Freedom Mortgage Corporation, Kent, WA

Account Executive

As an Account Executive I was responsible for achieving sales objectives through

bringing in new business from the broker community. I developed strategies and

account plans focusing on new growth to meet the goals and objectives of the

respective territory. I assisted with broker’s workflow for customers to assist in

streamlining processes and established a close relationship with the broker

becoming the main source of contact for questions and troubleshooting on each

loan transaction. This was a commission driven position and relied strongly on

building and maintaining strong customer relationships.

Responsibilities included:

Make direct customer calls to current customers as well as potential customers

pursuing a new lender relationship.

Market available loan programs.

Identify and/or develop customer needs as well as answering loan scenario

questions.

Developed and managed a sales pipeline to consistently meet monthly sales

objectives, and remain engaged in the transaction until a successful closing.

Stayed informed of new loan products, enhancements, regulatory changes,

industry trends and other relevant information.

Understand the impact of industry information on the customer and relate in a

manner that the broker can clearly comprehend.

Participated in regular meetings with the Management, collaborated with Inside

Sales Representatives to develop opportunities, actively participated in team and

department meetings, and effectively managed voicemail and Email.

2002 – 2009 Dependable Escrow, Kent, WA

Assistant Manager/Closing Agent

I began as an escrow assistant, later achieving a position as an Escrow Closer and

promoted to Assistant Manager. In Escrow, customer service was extremely

important being that I worked with a wide range of real estate professionals. I

gained much knowledge on communicating and working with many different

personalities. Maintaining confidential information due to the highly personal

information retained in files. Learning to perfect multi tasking, problem solving,

clerical experience and communicating effectively was a must. Skilled in the

Streamline system. I took several educational courses in escrow and real estate as

well as customer service and dealing with people in the work field.

Responsibilities included:

Setting up and coordinating transactions; ordering payoffs

Clearing title

Facilitate the process of HUD statements and notarization (licensed notary public)

Facilitate the process of closing refinance and sale transactions

Accounting and disbursement of funds for refinance and real estate transactions

Customer service communicates each files progression with all involved parties.

Marketing/Sales made outward visits to mortgage and real estate companies

Assisted in planning/scheduling marketing and employee meetings

Speaking at marketing/educational events

Assisted in payroll processing and accounting (QuickBooks)

Organization/ordering of office supplies

2001 – 2002 Command Labor, Kent, WA

Staffing Coordinator

My time at Command Labor was a great experience in working with a wide range

of people. I was able to take my first leadership position in the work field and

learn what it took to manage a group of adults.

Responsibilities Included:

Coordinating workers with available jobs

Processed employer timecard paperwork

Processed payroll of daily employees

Managed occasional jobs on site to oversee employee accountability

Organized worker supplies

Customer service to ensure employers satisfaction with their hire

2000 – 2001 Children’s World, Kent, WA

Preschool Teacher/Childcare Provider

Provided childcare, coordinated and lead learning activities for 3 year olds

1999 – 2000 Los Cabos Mexican Restaurant, Covington, WA

Hostess/ Waitress

Strongest skill requirement was customer service.

Education _________________________________________________

Bellevue Community College, Bellevue, WA

N/A Real Estate and Escrow

I attended Bellevue Community College for career specific courses to expand my

knowledge and understanding of the real estate and escrow field.

Activities _________________________________________________

I have been a part of many marketing presentations to educate mortgage brokers and real

estate agents on the process of and what escrow is. Doing this gave me great confidence and

presence to be able to speak in front of large groups. I have also taken a few courses on

customer relation and dealing with difficult people in the work field.

References _________________________________________________

Available upon request

Recommendation Letter available upon request

Contact this candidate