Paul E. Williams

**** ******* ******

Mobile, Alabama 36607

Cell 251-***-****

Home 251-***-****

abis4y@r.postjobfree.com

October 20, 2010

Dear Sir or Ma'am,

I am seeking a Customer Service Assistant position within your

organization. The accompanying resume will provide you with the details

regarding my background, education, skills and abilities.

You will note that I have a wide range of experience and have built a

reputation as a diligent employee who is able to complete detailed and

complicated tasks in a timely and accurate fashion.

My qualifications represent a background of important assignments within

organizations and for the U.S. Air Force.

Pay wage is negotiable.

I look forward to hearing from you to arrange an interview. I am available

at the above phone numbers and email.

Sincerely,

Paul E. Williams

251-***-****

Paul Williams

2711 Betbeze Street

Mobile, Alabama 36607

Cell 251-***-****

Home 251-***-****

abis4y@r.postjobfree.com

Objective: Seeking the Customer Service Assistant position within your

organization.

Qualifications

. Site Manager

. Staffing Specialist

. Efficient in Microsoft Word, Windows, 2008 Empact Data Entry System,

Matchmaker Data Entry applications, email, and fax, calculators and

adding machines.

. Retired Air Force Non-Commissioned Officer with 20 years of

supervision and responsibilities for supply, transport and asset

security.

. Fluent in Spanish

. Liaison Sergeant for the Indonesian Air Force in Jakarta, Indonesia.

. Team coordinator in the successful equipping and deployment of

mobility teams

supporting Operation Desert Shield.

Duties / Responsibilities / Accomplishments

. Managed Site Account for client with over 40-plus employees for two

shifts and the $100,000 monthly payroll.

. Tracked fighter aircrafts, replenished parts and equipment valued over

$30,000,000,000 stateside and worldwide.

. Inventoried and monitored $16,000,000 in trucks with 99% accuracy for

the Transportation Squadron.

. Coordinated training for over 60 supply squadron personnel and

Customer Service Manager.

. Prepared, organized, filed reports, warehoused, issued parts from

assets over $25,000,000 with 100% accuracy.

. Supervised operations using manual or automated systems to provide

item and monetary accounting, inventory and stock control, budget

preparation, funds control, requirements computation, allowances

determination, and researching and identifying supplies and equipment.

. Supervised input and support of automated data processing (ADP)

equipment supply inventory control system.

. Reduced the supply computer data input error rate by 25%.

. Maintained base organizational benchstock parts on hand fill rate at

93%, exceeding the standard Air Force rate by three percent.

. Manually resolved 14% of 1,019 inventory adjustments.

. Resolved 97% of 1,000 monthly customer complaints despite 66% manning.

. Supervised, instructed, and evaluated 9 military personnel the last 5

years prior to retirement.

Employment Work History

August 2004 to 2008 (Southern Industrial Employees, Inc.) Site Manager

Nov 2003-August 2004 Manpower Temp. Agency Warehouseman

2001-2002 Production Technician Trojan Battery Company

2000-2001 Production Technician McPhilips Manufacturing Company

1999-2000 Warehouseman Long's Human Resource Services

Education

Community College of The Air Force 49 semester hours in Logistics

University of Mobile 52 semester hours in Theology

American River College (AA Degree) Major-English Minor-Spanish

Skills Center (Certificate) Air Conditioning and Heating & Major Appliance

Repair

Sacramento City College 21 semester hours in MET Mechanical Electrical

Technology

Specialized Military Training:

. Inventory Management Specialist Technical School 3-5 Levels

. Noncommissioned Officer Leadership School

. On the Job Trainer Orientation Course

. Supervisor Safety Training (How To Manage Resources Safely)

. Base Supply Customer Training

. Trainer/Supervisor Familiarization

Military Awards

. Operation Readiness Inspection Excellence Award

. Supply Effectiveness Award

. Inspector General Unit Effectiveness Award

. Noncommissioned Officer Professional Military Education Graduate

Ribbon

. Letters of Appreciation (5)

. Expert M-16 Rifle qualified

Military Security Clearance

. Top Secret (cleared)

Part Time Jobs (After Military Work Hours)

. Manager (Base Movie Theater Concessionaire) Cannon Air Force Base, New

Mexico

. Bartender (Noncommissioned Officers Club) Torrejon Air Base, Spain

. Bartender Assistant (Noncommissioned Officers Club) Torrejon Air Base,

Spain

Military Sports Program

. Coach Squadron Intramural Basketball Team 1989

. Assistant Basketball Coach 1988

Military Committee

. Top Four Noncommissioned Officers

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