Jeffrey B. Logan
***** ****** ****** **., **********, PA 16424
************@*******.***
OBJECTIVE
To effectively demonstrate my skills and knowledge of a multi-site WAN
implementation, Microsoft Exchange, Active Directory, and various types of backup
software.
PROFILE
Over thirteen years of experience installing, configuring, administrating, and
troubleshooting all elements of a typical LAN including Cisco routers,
Cisco/SonicWall hardware firewalls, Windows XP/McAfee software firewalls,
Cisco/HP/Netgear switches, McAfee E-Mail and Web Security Appliance, NetMon
Appliance, WAN/LAN/VLAN setup; Microsoft Windows Software Update Services
In-depth knowledge of the following: Microsoft Windows Server operating systems
2008/2003/2000/NT; Microsoft Windows 7/Vista/XP/2000/NT/98; Microsoft Office
suites 2007/2003/XP/2000
Proficient with Microsoft Exchange 2003/2000/5.5, Symantec/McAfee Anti-Virus
applications, Norton Ghost, Retrospect and Computer Associates ArcServe backup
applications; Blackberry Enterprise Server
Experience with Microsoft SQL/IIS
EMPLOYMENT
Madden Media, Tucson, AZ 2008-Present
Network Administrator/Help Desk Technician
Accountable for data center containing 25 servers, AllWorx phone system, backup
tape library and various networking equipment
Responsible for co-location containing 5 servers, backup tape library and
networking equipment
Implementation of WSUS 3.0 to automate security updates for Windows XP systems,
McAfee ePolicy Orchestrator 3.6.1 to automate DAT/Engine updates for McAfee
Anti-Virus/Anti-Spyware
Identified and solved numerous problems, from Active Directory GPO issues to
Windows 2003 Server implementations
Pegasus Aviation Finance Company, Tucson, AZ 2003-2008
Systems Support Analyst
Responsible for all facets of network infrastructure, including routers,
firewalls, switches, wireless access points, servers, desktops, laptops, copiers,
faxes, and printers
Active Directory Policy updates, VBScript performance, nightly backup,
adding/removing user accounts, updating server software, security patches and
updates using WSUS
Primary contact for 10 employees and 5 contractors
Pegasus Aviation, Inc., Tucson, AZ 2001-2003
Network Consultant
Updated server software, security updates and patches
Single-handed support for over 30 workstations and 10 remote users
Responsible for backups, server performance, adding new users, adding mailboxes,
etc.
Lisa Frank, Inc., Tucson, AZ 2001-2001
Desktop Support / Network Technician
Implemented VPN technology to allow users to connect remotely to e-mail and file
shares
Orchestrated the upgrade of 5 laptop users from Windows NT/98 to Windows 2000
Primary contact for all computer and network related problems
EDUCATION
ITT Technical Institute, Tucson, AZ 2000-2002
Major: Computer Networking Systems
Associate of Applied Science in Information Technology
CERTIFICATIONS
A+, Network+, & Security+ Certified
MILITARY
United States Marine Corps
Small Computer Systems Specialist School / Windows NT 4.0 Workstations/Server
Accelerator training