Customer Service Management

Angela Campbell

PO BOX ****, Maryville, TN ***** C 865-***-**** abirx6@r.postjobfree.com

Objective

I a m actively searching for a rewarding position with a company

t hat will utilize my many skills I have acqui red. I multi-task extremely

w ell, pa rticularly under pressure, I am a hardworking team player, in

a ddition to being a quick learner.

Experience

03/08 - P resent GreenBank – Special Assets Assistant

403 Foothills Dr, Ma ryville, T N

(Handle bank r uptcies, foreclosures, and repossessions.

Assist loan officers and regional managers w ith any

potential problems w ith loans that might a rise to t ry to

m inimize any losses to the bank, provide courteous and

p rofessional customer service, create and modify

d ocuments on Excel and Word, Create document packets

for attorneys-photocopy, scan documents, sort mail. )

03/09-03/10

GreenBank- D r ive Th ru Teller and Head Teller Back-up

(Heavy cash management, customer satisfaction, process

d eposits, as well as w ithdrawals, data ent ry, scheduling,

m anagement of other tellers when back-up of Head teller

n ecessary, balancing of GL to daily t ransactions, heavy

p hone message management.)

02/07 – 12/07 Smoky Mountain H a rley Davidson – Lead Associate of

M otorclothes

1820 Lama r Alexander Pk wy, Ma ryville, T N

(Supervise motorclothes associates, create daily floor

p lan, scheduling, balance cash drawers, and resolve

c ustomer issues while retaining customer satisfaction,

continuing education w ith H a rley Davidson online

U niversity. )

03/04 - 12/06 H ai r Stylist - Ma ryville, T N

(Appointment scheduling, reception, Consult with clients

o n their wants and needs, create design and suggest

p roduct best suited for client.)

01/03 – 01/04 Tennessee School of Beauty-Knoxville, T N

Skills

P roficient in M icrosoft Word, Excel, PowerPoint, and

O utlook. Working Knowledge of M icrosoft Office

p rograms and Adobe Acrobat. Excellent communication

skills. General Office equipment, including computer,

scanner, fax, copier, laminator, multi-line phone, etc.

Education

08/94 – 06/96 Graduated Redondo Union H igh School – Redondo Beach,

CA

01-03 – 01/04 Tennessee School of Beauty, Cosmetology – Knoxville, T N

References

References available upon request.

Contact this candidate