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Customer Service Administrative Assistant

Location:
New Orleans, LA, 70127
Posted:
October 20, 2010

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Resume:

Addrianne Davis

**** ***** **. ***. ***

New Orleans, La 70127

323-***-****

abirth@r.postjobfree.com

Profile

I am highly self-motivated with the ability to work in a team environment and support others.

Education

Grambling State University, Grambling, Louisiana Bachelor of Arts, Psychology; Minor, Sociology

Walden University Master of Public Health (Anticipated Dec. 2011)

Work Experience

Administrative Services Coop, Los Angeles, Ca June 2010- Present

Customer Services Associate(CSA) for Yellow Cab Call Center

Duties- answer 25-30 calls per hour; enter data into software system; file claim reports for lost items

Wal-Mart, Ruston, Louisiana March 2007- May 2010

Money Services/Customer Service

Duties-Processed refunds/exchanges on merchandise; money order services; processed check cashing

services in the amounts of $3,000 or less; performed money wiring services in the amounts of $10,000 or less

(domestically & internationally); processed bill payment services; cash handled loans in the amounts of $5,000 or

less; hand count of cash on hand every hour; operated a multifunctional phone; transferred calls throughout the

facility

Apple One, Los Angeles, California July 2005-January 2006

Temp

Assignments-

United States Probation Office: File clerk

Duties: categorized over 5,000 files; processed mail throughout the facility and neighboring

courts; delivered pre-sentence reports

Pac Global Insurance Company: Administrative Assistant

Duties: answered and 15-20 calls per hour; assisted in projects; operated a filing system both

manually and computerized

Enterprise Rent-A-Car, Corporate Office: Receptionist

Duties: answered 10-15 calls per hour; entered claims data into software program; assisted in

special projects from claims adjusters

Volunteer Experience

Participated in organizing clothing and food drives on campus, which was held in order to collect clothing,as well as

collecting our set goal of 10,000 food items for a variety of non-profit organizations in Northern Louisiana.

Honors

Dean’s List- Fall 2004

President’s List- Fall 2005

Honor Roll- Summer 2009

Honor Roll- Fall 2009

President’s List- Spring 2010

Association of Social and Behavioral Scientist’s (ASBS) Award for Research

References Available Upon Request



Contact this candidate