Human Resources Customer Service
Resume:
Dear Human Resources Personnel:
It is with great enthusiasm that I am submitting this letter and my
application for your open human resources position. I am a graduate of The
Ohio State University - Fisher College of Business, earning a BSBA with a
specialization in Human Resources.
This position is a perfect fit for me for many reasons. As outlined in my
application and resume, I have experience with the majority of the job
duties before, such as providing excellent customer service and
administrative support, organizing logistics of events and performing human
resources duties. This will allow me to start making an impact in this
position quickly with less training.
My past positions and college experience have provided me with excellent
time management and multi-tasking skills. I managed jobs, classes, holding
offices in my sorority and membership in The Ohio State University Marching
Band all at once. While working at Humacare, orientations and job fairs
were often held in the evenings after a full day of work and class, which
required me to budget my time and resources a few weeks in advance. These
activities took up much of my time and required careful planning in order
to ensure all my responsibilities to work, school and organizations were
met. Due to this, I am skilled at creating schedules for both myself and
others and ensuring deadlines are met.
Giving guided tours of a cave and presenting orientation training to
Columbus Zoo employees has given me the opportunity to interact with people
from all across the world. I am skilled at interacting with groups of all
ages and sizes. These experiences, combined with my current OSU job where
I regularly interact with faculty and staff campus-wide, would be a great
asset to a position where professional communication skills are very
important to ensure success.
I possess excellent organizational and event planning skills, having
coordinated events for organizations such as Serving with Honor, Tau Beta
Sigma, and The Ohio State University Marching Band. One of the first
events I helped coordinate was also one of the largest; in 2006 I
coordinated over 250 volunteers from all across campus to help set up, take
down, and guard the first display of pinwheels on campus for The Pinwheel
Project, a statewide effort which creates awareness of child abuse in Ohio.
I also enjoy learning new skills and regularly take the initiative to teach
myself new things in order to improve the efficiency and quality of my
work. Recently, I taught myself how to use Visio and Adobe Acrobat. Both
programs have been implemented into my work at ODNR and I have used them to
make our Table of Organization easier for others to read and navigate and
to create a searchable database of all past discipline.
My dedication and passion for this field would show through in my daily
work and allow me to contribute great things to your company. I would like
to meet with you to discuss how I can help build and maintain relationships
with employees and clients at your company. Please feel free to contact me
if you need any additional information, and I look forward to hearing from
you.
Sincerely,
Erin Bowns
*****.*@***.***
Erin Bowns
1381 Westmoreland Ct, Apt A Columbus, OH 43220 419-***-****
*****.*@***********.***.***
Education: The Ohio State University, Columbus OH - Fisher College of
Business
Bachelor of Science in Business Administration in Human
Resources, December 2009
Work Experience: The Ohio State University - Office of Human
Resources, Columbus, OH
Office
Assistant
May 2010 - present
. Coordinate delivery times/locations with facilitators
and location contacts.
. Compile rosters, logbooks and feedback and distribute
to appropriate parties.
. Serve as a point of contact for faculty and staff
regarding retreats.
. Track material inventory daily and keep all materials
organized and accessible.
. Deliver materials and set up/take down locations for
facilitators.
Ohio Department of Natural Resources - Division of
Wildlife, Columbus, OH
Natural Resources Specialist (Human
Resources/Revenue June 2009 - present
. Assist with development and implementation of a proficiency test for
the Fish Mgt. Tech. position.
. Manage the Wildlife Officer Transfer Request process.
. Administer division-wide surveys; compile and
distribute results.
. Participant in the hiring/interview process,
collective bargaining and union grievance procedures.
. Utilize OAKS (PeopleSoft) to gather various types of
information.
. Coordinate locations and schedule appointments for
rabies titers/respirator testing.
. Draft correspondence, compile reports and gather
information as requested.
. Process employee discipline paperwork and fill out
employment verification forms.
. Create and manage various databases.
. Assist revenue section with creating documents as
needed for budgeting and fleet management.
Humacare - Columbus Zoo/Zoombezi Bay Account, Powell, OH
Human Resources
Intern
April 2008 - August 2009
. Presented orientation training to 1 - 200 new
employees each week during spring/summer months.
. Conducted reference checks and processed I-9 forms
and new hire paperwork.
. Helped new hires with paperwork and answered general
questions.
. Assisted with the recruiting process through job
fairs, speaking with and screening applicants.
. Tracked and distributed seasonal employee perks.
. Organized and maintained over 2000 active and
inactive employee files.
Seneca Caverns, Bellevue, OH
Tour
Guide
June 2003 - August 2007
. Trained new employees on tour protocol, safety and
general duties.
. Assisted in managing the gift shop by supervising,
conducting inventory and restocking.
. Led hour long guided tours; responsible for safety,
education and enjoyment of guests.
. Scheduled and coordinated tours and departure times.
Other Activities:
Ohio State University Marching Band (TBDBITL) - E
row September 2007 -
January 2010
Society for Human Resource Management
(SHRM S
eptember 2009 - present
Tau Beta Sigma, National Honorary Band Service
Sorority January 2007 -
December 2009
.
Historian/Parliamentarian
May 2008 - May
2009
. Joint/Convention Committee
Chairman J
anuary 2007 - May 2008
Serving with
Honor
September 2005 - June 2006
. Pen Pal
Program
September 2005 - June 2006
. Pinwheel Project Volunteer Co-
Chairman Janua
ry 2006 - June 2006
. Center for Child and Family Advocacy Playroom
Volunteer January 2006 - June 2006
Contact this candidate