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Customer Service Sales

Location:
Hailey, ID, 83333
Posted:
October 21, 2010

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Resume:

J essica Matluck

P rofile

I have a B.A. in Humanities with a focus in Cultural Studies from Arizona State University and have also

completed the 600 hour Esthetics program at the Aveda Institute Portland. I have vast experience in small

business operations. Throughout the course of my work abroad and in the United States I have developed

strong administrative and business skills which have enabled me to work with people from numerous

business models for the creation of a productive environment.

E ducation

Aveda I nstitute Portland, Portland, OR 2009

Esthetics

AIP Esthetics incorporates a 600 hour program with a full service spa, open to clientele. Treatments

p rovided were customized, acne, mature skin, and botanical resurfacing facials; as well as Vichy room

t raining, body t reatments, eye t reatments, full body waxing, make-up application, lash and brow tinting,

and lash application.

Arizona State University 1994-1999

BA Humanities

P rofessional Experience

Freelance Bookkeeping 2005-present

C lient services include personal bookkeeping, bill pay, A/P A/R, personal budgeting.

References available upon request

Delicious Revolution Catering, Ketchum, I D 2008-2010

Owner/Chef

A seasonal full service catering company dedicated to using only local, organic, and sustainable ingredients. DR provided culinary

creations for private families, parties, events, and the Ketchum summer farmer’s market.

M ountain Adventu re Tours, Ketchum, I D 2005-2008

A dministrative D i rector

MAT is a Children's summer Program that seeks to educate children ages 4-16 about the world around

t hem. This method of fun and education is called, “Enviro-tainment”. Day and overnight t rips provide a

safe and exciting environment for children to learn about the natural world, our community and the people

l iving within it. As administrative director I oversee the yearlong operations that go into making the camp

r un successfully. This includes all general business affairs, client relations, bookkeeping, payroll, A/R, A/P,

p roduct ordering, website operations, and employee management.

\ C amp Chef

As camp chef I order and purchase all food and plan every meal. I am the chef for all of the camp’s

extended and overnight t r ips. Through a program we Call Chef’s Helpers, I give the campers many

opportunities to join me in the kitchen and learn the basics of food preparation for large groups of people.

PO Box 2039 H ailey, I daho 83333 t abirp8@r.postjobfree.com 480-***-**** cell

The Wildside Café and Teahouse, San Ignacio, Belize 2000-2005

Owner/Founder/Head Chef

Located in Belize, a country in Central America, The Wildside Café and Teahouse was a 24-seat

i ndoor/outdoor setting serving breakfast, lunch, and dinner. Guests were also introduced to a full

medicinal herbal tea menu; consisting of hand picked herbs from the Belizean rainforest. As owner and

head chef I was responsible for all restaurant business operations as well as meal planning and execution.

T he Wildside also coordinated with Peace Corps volunteers and ESL programs by lending out seating for

after school tutoring programs. Throughout these sessions I worked closely with local youth to help them

learn skills and develop knowledge of educational opportunities not provided within the school system.

Credentials

Bookkeeping

C lient relations and accounts, A/R A/P, business banking, payroll, taxes

Computers

QuickBooks, Excel, Word, Photoshop

Management

I have substantial knowledge in every aspect of r unning a company because I have owned my

o wn businesses and overseen the work of others. This fostered my ability to multitask and

motivate others to maximize company output and reach long-te rm goals.

Organization

As an administrative director I have acquired the organizational skills necessary to ensure a business is run effectively and reaches its

highest potential.

Esthetics

Extensive facial experience includes: aromatherapy, anti-aging, acne facials, facial acupressure,

l ymphatic drainage massage. Body t reatments, full body waxing, make-up and lash application,

l ash and brow tinting, and Vichy room operations. I have product and ingredient knowledge, for

p rescribing a home skin care regimen. P roficiency in computer spa programs, customer service,

r etail sales and rebooking. Th roughout my time at A IP I averaged an retail per client ticket of

over $17.00, as well as having many repeat clientele.

Language

Spanish proficiency



Contact this candidate