Teresa Garner

504-***-****

abirou@r.postjobfree.com

EDUCATION

May 2005---October 2005, National Equipment and Business Builders Institute, NEBB

• Certified Machinery & Equipment Appraiser, CMEA.

• Specialist in Insurance Industry, SIA.

• Senior Business Analyst, SBA.

January 2005 – March 2005, Donaldson Real Estate School

• Louisiana License Real Estate Broker

May 2004, Business Brokers Network, BBN

• Business Broker

• Certified Business Transfer Specialist

• Certified Financial Recasting Consultant

November 2003, University of Phoenix

• Bachelors Degree in Business Management, BSBM

OCCUPATION

June 2004 present, Think Business, Inc., Metairie, LA

Consultant

• Handling of inquiries by means of in-coming and outgoing calls.

• Performed Marketing and daily Operations Management.

• Responsible for new business development and relationship building.

• Quoted and Perform Machinery & Equipment appraisals for businesses.

• Bid and prepare information for Business Valuations.

November 2002 August 2004, Arrow Enterprise, Indianapolis, IN

Product Sales Representative

• Servicing Clients and Business Partners through means of in-coming and outgoing calls.

• Procurement of IBM Midrange systems for Business Partner clients.

• Training and supporting IBM Business Partners on incentives and bid processes to secure deals.

April 1997 November 2002, Sprint PCS

Indirect Account Executive

• Recruited, trained, motivated and developed Local, Super Regional and National Distributors on

marketing, presenting and selling of Sprint PCS Wireless Communication products and

accessories.

• Trained on Co-op processing and claims.

• Developed and assisted with sales ads, plan-o-grams, POP display and merchandising.

August 1996 April 1997, Hughes Technical Services, Indianapolis, IN

Help Center Supervisor

• Provided day-to-day leadership, motivation, development, training and direction to the Fulfillment

Center personnel; Prepared and maintained staff scheduling for both the weekday and Saturday

shifts to meet the projected call volume/business needs; Distributed call volume and

corresponding staffing requirements to Team Leaders in a timely manner; Monitored the daily

performance of the Fulfillment Center personnel; Ensured the staffing performance levels were

met and optimized; regularly monitored CSR’s to ensure quality and customer satisfaction

standards were met.

• Troubleshooting, documenting and resolving of problems; interfacing with Department liaison(s).

• Provided weekly reports to upper level management

October 1994 August 1996, Zacson Corporation/IBM MWSC, Indianapolis, IN

Maintenance Contract Specialist

• Provided maintenance quotes to clients on their IBM and OEM equipment.

• Closed the sale of maintenance contracts to clients for their IBM and OEM equipment.

• Exceeded revenue sales for the quarter and year on a regular base.

AWARDS

• Business Member of the Month of January, 2007, Kenner Professional Business Association.

• Certificate Of Appreciation for Board Member, December 2007, Executive Achievers Association.

• Indirect Account Executive of Month of January, 2001.

• Pinnacle Club Platinum Level, Sprint PCS, 2000.

• Indirect Account Executive of the Quarter for 1st, 2nd and 3rd Quarter, Sprint PCS 2000.

• Pinnacle Club Silver Level, Sprint PCS 1999.

• Highest Percentage of Sales Award for 1st Quarter, Sprint PCS, 1999.

• Employee of the Quarter - 2nd Quarter, Sprint PCS, 1998.

• Employee of the Month, First Data Corporation.

• Certificate of Recognition, United States Army.

• United Stated National Mathematics Award.

• Who’s Who among American High School Students.

COMPETENCIES & INTERESTS

English Ability: Fluent in English

French Ability: Entry Level French

Computer Skills:

• Certified in Microsoft Excel and PowerPoint

• Proficient in Microsoft Office products.

• Proficient in Adobe and Photoshop.

• Proficient in Dreamweaver 8.

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