Customer Service Sales Representative

Velveeka K. johnson

objective

To obtain a challenging position with

opportunity for rapid growth.

Summary of Qualifications

November 2009 March 2010

ERS Randstad Solutions

Collections Specialists

Receiving inbound calls, helping customers with delinquent and regular

accounts, tramsferring calls, customer service.

June 2005 March 2006 Distinctive Scrapbooks Montgomery,Al

Cashier/Sales Representative

Greeting customers, cashier, designing web pages for the store.

January 2004 April 2005 Michaels Arts and Crafts Montgomery,Al

Cashier/Sales Representative

Greeting customers, training new employees, stocking.

June 2003–September 2004 Nolan Research Montgomery,Al

Sales Representative/Assistant Secretary

Making sales worldwide, providing customer service

Assisting owners with paperwork, training employees

May 2003 August 2003 Auburn Univ. Montgomery

Montgomery,Al

Assistant Secretary to the Dean

Assisting the dean with paperwork, and filing.

Answering telephone, assisting students.

Education

2003 Auburn University Montgomery

Montgomery,Al

Information Systems (Software Development)

Major

Special COmputer Skills

Microsoft Word, Microsoft Works,

•

Microsoft Database, Microsoft Spreadsheet,

Microsoft PowerPoint, .

References

Julie Allen (Max Federal Credit Union Zelda

Branch) 334-***-****

Shelia Carrington (United States Census Bureau) 334-***-****

e mail: *************@***.***

1143 Pettus Road • Hope Hull alabama 36043 • Phone 334-***-****

2

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