Customer Service Insurance

Mary Anario

619-***-**** abirk8@r.postjobfree.com

Objective

I am looking to work with a supportive and dynamic team for photoshop

editer/ massage/ Server / esthetician /front desk /assistant/ photographer,

while at the same time furthering my mind. My hope is to find a team that

I can work with full or part/ time for many years to come. I am trainable

and eager to learn while at the same time consistent and timely with my

work and education. I am willing to start somewhere and move my way up

based on my merits and skill.

Experience

Carmel Ranch Dental

Care 2009-

2009

Dental Receptionist, 2009-Present

. Answering phones, Check Insurance eligibility, and Coordinate

appointments.

The coordination & implementation of guidelines and new methods of

inputting data at our local office.

I was the Face of the company and had to be Beautiful, cheerful

and show my personality to our patients

Cash handling of large amounts on a daily basis.

Updating and following excellent customer services guidelines on

a daily basis in order to better meet the needs of our customers.

Helped customers as well as teammates with the proper completion

and filing of insurance paperwork.

Also at this location we dealt with the public in a very unique

way. We serviced Patients that have been with the office for over 18

years. In doing so we were held to a higher standard of customer service

and professionalism.

Best Dental Match.

Com 2009-2009

Asst I photographer and data entry and Bilingual

Dental Placement Photographs, 2009

Participate in Taking Photos of Future employees for the Dental

Field.

Encourage students to stay in school and strive to do their best.

Absolute

Dental

2008-2009

Answered phones and greeted customers. Coordinated computerized

appointment calendars for staff of four. Set up Care Credit accounts for

customers.

Communicated well in a culturally diverse environment.

Took before and after pictures for orthodontic and Zoom patients.

Ran end of day reports that included generated income for the day

along with payments

made

and recall. Checked eligibility on

patients' insurance policies. Training for Pano X-rays

Anario's Taco Shop

1996-1999

Welcomed guests, seated them and assisted with food requests.

Handled monetary transactions.

Developed productive relationships with colleagues, customers and

staff. Counted inventory. Assisted in settling complaints.

Related well with the continuous flow of the people, coordinating

the service with customer's

needs.

Education

Volunteered for Autism tree project

foundation Present

2009

Volunteered 1st annual grape

stomp

present 2009

Volunteered for It's All about the Kids Foundation with Angela

Brannon present 2009

Bellus Academy of Beauty & Spa Esthetician &

massage 2007- 2008

Art Institute Of

California

Advertising, 2005-2007

San Diego State University, San Diego,

CA Political Science, 2003-

2004

Mesa Community College, San Diego,

CA A.A., Art,

2000-2003

Southwestern Community

College

1998-2000

Skills

Excellent communication skills

Enthusiast Team Player

Bi-lingual fluent in Spanish & English Both Written and Spoken

Word processing 80 wpm

Works well with others

Proficient at filing and working with telecommunication systems

Willingness and desire to learn.

I posses excellent organizational skills as well.

Computer Skills:

Proficient in Microsoft Word, Excel, Photoshop, Dentrix, and eaglesoft.

I am comfortable with doing research using the Internet.

References

Melissa Workman BestDentalMatch.com 858-***-****

John Principato 619-***-****

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