Project Manager Executive Assistant

C OLLEE N E. CONDON

**** ** **** ****** (***) ***-

9045

Tamarac, FL 33321 ************@*****.***

Six Sigma Executive Assistant/Project Manager

• Proven organizational, administrative and research skills - Six Sigma Green Belt, TQM,

DePICT, and FranklinCovey t rained.

• H ighly articulate (verbal and writ ten), solutions-oriented and commit ted to excellence and

i ntegrity.

• Pro-active in fast-paced environment with acute attention to detail and particularly effective

i nterpersonal skills providing support to multiple managers.

• Poised, tactful, diplomatic and calm under pressure with proven ability to multi-task and

p rioritize.

• Great computer skills (Microsoft Windows, Word, Excel, Project, Outlook, PowerPoint,

SharePoint, and research using In ternet Explorer.)

PROFESSIONAL EXPER IENCE

FAMILY CENTRAL, I NC. - Lauderhill, FL (Part-time) 02/2010 to present

South Florida's largest not-for-profit, Family Central's mission is to aid children by providing quality

family support and educational services.

Executive Assistant to Chief of Development & Board Member

• Converted massive donor list/mailings to Excel base and edited for errors. Conducted In ternet

research to add to donor base – increasing base by 25%.

• Coordinated office move and supply inventory. Revamped filing system for collateral.

DHL GLOBAL FORWARDING - Plantation, FL 05/2007 to 01/2009

Global market leader in international logistics with $21B in annual revenue. Subsidiary of DPWN with $90B in annual

revenue and workforce of 500,000.

Executive Assistant to Senior Vice-President of Fi rst Choice (Six Sigma) & BPO / OEQ

• Multi-tasked calendar management, team meetings, global conference calls, Webcasts for team

a long with distr ibution of minutes for team actions i tems.

• Orchestrated events for multi-rationales from setting plans in motion to on-site coordination for

clients, corporate teams, conferences, marketing, parties, board dinners and just-for-fun.

• Managed pilot projects, under tight time-frames, across USA and Canada. Successfully readied

p ilots for global company launch using DePICT Project Management system.

• Developed collateral– incentives, awards, t rade give-aways, and client rewards, along with

negotiating pricing with suppliers for bottom-line savings of 7%.

• Generating reports of myriad types, along with support documents, for accounting and other

database related projects.

• Coordinated vastly int r icate domestic and international t ravel for senior management level

a long with expense reporting and t racking. Earned a savings of 4% on t ravel budget.

• Organizing system for office supplies, maintaining all printed materials and shipping database.

• Handled budgets, check-requests, expense t racking and corporate filing system.

• Involved in volunteering efforts from hur r icane relief to Big Brother/Sister, etc.

ATLANTIC RECOVERY SERVICES - Long Beach, CA 01/2006 to 03/2006

Dedicated to the prevention, education, and treatment of adolescents and families in recovery with psychological and

clinically based counseling.

Executive Assistant to Program Director (temporary)

• Pro-actively devised personnel and site listings for over 100 employees in multiple locations.

• Oversaw t raining and certifications for counseling staff to meet mandatory State regulations.

• Handled incoming calls, screening calls, mail and email in t imely manner, as well as supported

team projects.

• Ar ranged international t ravel for director level along with managing multiple calendars for staff

a t numerous venues while saving 5% on t ravel budget.

C OLLEEN E. CONDON P age 2

TRW (Autospecialty / Universal Automotive) - Carson, CA 01/1996 to 06/2005

Among the world’s largest automotive suppliers and is one of the top financial performers in the industry with 2008

sales of $15B.

Executive Assistant to President / Owner and Sales & Marketing Vice-President -

• Orchestrated staff, trade and consumer events increasing return on promotional budget 4%.

• Organized daily schedules, meetings, marketing events and travel for President and key executives.

• Prepared monthly reports for Board presentation, tracked departmental expenses and travel expense reports

saving time and money for division.

• Multi-tasked management of in-house supplier and consumer phone calls.

• Administered U.S. Senatorial involvement in Chinese-American trade case while prioritizing deadlines for

legal work.

• Monitored e-mail and forward planning of departmental director’s Six Sigma projects.

• Mediated consumer complaints. Negotiated with diverse departments to meet requirements on legal issues and

settle consumer complaints for net savings to company of 7%.

• Controlled all aspects of advertising and promotions, including budgets and leveraged fees for 9% savings.

Office Manager / Health, Safety & Environmental -

• Handled vendor coordination for all office requirements for over 100 staff, including site relocation.

• Orchestrated safety training programs for management of 400+ employees.

Freight Specialist -

• Contracted $5 million in annual freight rates, coordinated logistics and imports with broker.

• Worked with various domestic and import vendor databases to monitor freight proposals and billings saving

11% over prior years.

• Trouble shooting activities for sales and warehouse managers on customer orders.

PRIOR TO 1993:

AIR NEW ZEALAND - Los Angeles, CA

Currently the only airline to fly round-the-world. Serves over 40 international cities through scheduled passenger and

cargo services with 11,080 employees and sales of NZD$4.85B.

Marketing Communications Liaison, Advertising & Product Development Liaison

• Edited and wrote press releases. Speech-writer for management. Facilitated maximum use of Public Relations

firms.

• Coordinated all advertising, print and electronic, direct mail campaigns, and mail-house activity with a 5%

return on investment for the advertising and promotional area.

• Handled annual travel agent educational programs, over 300 departures per year.

EDUCATION

Six Sigma Green Belt Certified (Process Improvement)

DePICT Certified (Project Management)

FranklinCovey (Time Management) and Total Quality Management (Customer Satisfaction) Trained

Loyola Marymount University - Certificate of Marketing & Sales

International Association of Administrative Professionals – ongoing as member

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