Human Resources Manager

Monique Massey

**** ***** *** *****, **********, KY 40216

Phone: 502-***-**** Email:

abiri3@r.postjobfree.com

Objective

Accomplished and detail-oriented leader with extensive banking, human

resources and social services experience seeking a human resources

position.

Summary of Qualifications

. Demonstrated expertise in employee relations, training, and

documentation of highly confidential information according to state

and company regulations.

. Self-motivated individual possessing excellent judgment with the

ability to organize, meet deadlines, and balance budgets.

. Worked effectively as a member of a multi-disciplinary and diverse

team, to solve complex problems and proactively expedite solutions.

Professional Experience

Aug 2006 - Dec 2009 ResCare, Inc, Kentucky SAFE Therapeutic Foster

Care

Home Resource Coordinator (Jan 2007 - Dec 2009)

. Recruited and trained over 60 therapeutic foster families; wrote

comprehensive clinical assessments to select families for program, and

coordinated placement and admission of clients.

. Counseled foster parents and children in a family setting to ensure

long-term placements for clients with significant behavioral issues.

Provided ongoing foster parent training related to specific behavioral

health topics.

. Maintained detailed foster parent files to ensure compliance with the

Commonwealth of Kentucky and CARF standards. Specifically chosen over

experienced clinicians to lead a team during agency re-licensure

procedures, resulting in the optimal accreditation status of 3 years.

. Enforced agency safety procedures to provide a safe and secure

environment for clients and families.

Case Manager (Aug 2006 - Jan 2007)

. Provided direct case management services to at-risk youth in foster

care; monitored educational, mental health and medical needs.

. Lead a multi-disciplinary team to develop client service plans, and

evaluated quarterly to modify goals and meet client needs.

. Maintained communication with treatment team members to resolve

complex behavioral and family problems.

Jan 2005 - Aug 2006 Jefferson County Public Schools, Atherton High

School

Youth Service Center Clerk

. Assisted in writing the state grant for biyearly funding for the

center; developed successful programs and services for the center such

as boys and girls group, step team, and serving any student in need.

. Conducted Peer Mediations with students in conflict; assisted Youth

Service Center Coordinator with individual counseling for students in

crisis.

. Established and maintained service files, prepared related indices and

cross-references, and typed standard documents in final form.

Oct 2002 - Jan 2005 Kentucky Farm Bureau Insurance

Human Resources Co-op

. Assisted in resolving disputes involving employee relations.

. Maintained complex databases for employee performance appraisal and

education; facilitated quarterly distribution of confidential reports

to employees.

. Provided general clerical support to Human Resources Department,

including reference checks, production of monthly newsletter, requests

for bonus checks and tuition reimbursement.

. Prepared job postings on the Intranet job-posting site, and updated

weekly using Red-Dot program.

. Scored applicants' JEPS testing and administered skills assessments as

needed.

. Organized community volunteer work (i.e. Metro United Way, Breast

Cancer - Lee Denim Day, Salvation Army Angel Tree, Red Cross of

America, and Repair Affair).

Education

Indiana University Southeast, New Albany, Indiana

Bachelor of Arts in Sociology, December 2005

Additional Certifications

PS-MAPP Certification:

(Partnering for Safety & Permanence - Model Approach to Partnerships in

Parenting), January 2007

American Heart Association CPR and First Aid, February 2007

Peer Mediation Training, September 2005

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