**** ********* ***.

Cleveland, Ohio *****

Phone 216-***-****

abirf1@r.postjobfree.com Melissa Berta

Please accept this letter and my accompanying resume as evidence of

my interest in this position.

I am accustomed to a fast-paced environment where deadlines are

priority and handling multiple tasks simultaneously is the norm. As

you will see I have a great deal of customer service experience and

I am accustomed to answering an extremely busy switchboard.

I enjoy a challenge and work hard to attain my goals. Constant

interaction with all levels of management and employees has

strengthened my interpersonal skills. I would like very much to

discuss with you how I could contribute to your organization.

Thank you for taking the time to review my resume. I look forward

to speaking with you soon.

Sincerely,

Melissa Berta

Melissa Berta

Objective To obtain a challenging and responsible position.

Skills and Strong customer service skills. Answering

abilities telephones. Experience handling cash. Able to work

with minimal direction. Well organized with

attention to detail.

Work experience October 2008-present Advance America

Garfield Hts, Oh

Loan Administrator

. Loan officer

. Collections

. Update client lists

. Customer Service Rep

. Store Banking

. Covering legal loan agreement with customer

. Field calls

June 2004-Sept 2008 Motorcars Honda/Toyota

Cleveland Hts., Oh

Operator

. Answer a multi-line phone system

. Register temporary tags online with the State of

Ohio

. Update employee lists

. Assist with making overflow service appointments

Aug. 2001-June 2004 Value City Dept. Store

Brooklyn, Oh

Cashier /Customer Service Representative

. Handle customer transactions

. Assist in resolving customer conflicts

. Answer telephone

. Jewelry consultant

. Balance cash drawer

References References Available Upon Request.

Contact this candidate