Customer Service Administrative Assistant

**** ******** ***** 614-***-****

Drive Mobil 614-***-****

Reynoldsburg, OH E-mail

***** ************@******.***

Renee Templeton

Objective To gain a challenging position utilizing the skills,

knowledge and experience I have acquired, while

furthering my career opportunities.

Summary of

qualifications For the past several years I have worked in an assisting

position supporting doctors, hygienists, branch managers

and business owners. I am a highly organized individual

with the ability to prioritize workflow. I possess a

professional attitude and strong work ethic. I feel my

administrative abilities along with my computer skills

and professional experience better qualify me as a

candidate for this opportunity.

Work experience Canal Family Dentistry

2002 - Present

Office Manager

All company billing

Accounts receivable and accounts payable

Collections

Payroll

Calendars and scheduling (2 doctors and 3 hygienists)

Electronically submit claims

Ordering office supplies

Shipping and receiving

Proof all outgoing correspondence

Bank deposits and all errands as needed

Answer multi-line phone system

Greet clients and visitors

File, copy and fax all necessary paperwork

Provide technical assistance when needed

Researching and gathering information via the internet

Coordinate with staffing agency when temporary help is

required

Coordinate luncheons and holiday events

Complete patient confidentiality

William Scotsman

1999-2002

Lead Administrative Assistant

Accounts receivable, accounts payable

Payroll

Code invoices and track expenses

Complete and forward all month end reports to corporate

Bill all sales, leases, off-rents and miscellaneous

orders

Check credit and up-front monies due on all new orders

Code all payments received by branch

Provide great customer service

Monitor all incoming emails for office staff and respond

as needed

Take service calls, generate service orders and maintain

tracking log

Order office supplies

Maintain all office equipment

Capital Welding

1997-1999

Executive Assistant

Supported the President and CEO

Accounts receivable, accounts payable

Payroll

Complete and forward all month end reports

Process customer and vendor insurance certificates

Track branch document compliance

Dispatch all deliveries, pickups, relocations and setups

Obtain Ohio and Indiana permits

Process mailings

Answer incoming calls, transfer calls and take messages

Education Ohio Dental Association

2010

Radiology Certified

Eastland Career Center

2006

Microsoft Office Applications

Computer Skills Outlook

Excel

Adobe

Word

Access

Works

PowerPoint

Dentrix

Apteryx

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