Customer Service Office

William J. Figueroa

**** * ******* **

Phoenix, AZ 85033

Mobile Phone 210-***-****

E-mail: abirbn@r.postjobfree.com

SUMMARY

I have experience in Fire Prevention/Fire Fighting, employee and office

management. I am very computer literate with experience in Microsoft

Office, Quickbooks and AutoCAD. In other jobs I have learned great

customer service skills. I am bilingual in Spanish and English.

WORK HISTORY

05/09-09/10 Stone Contracting

Responsibilities: I was in charge of all construction jobs. I made sure

that all sites had their permits up to date and in order. I created CAD

drawings for clients or made changes to drawings for either engineers or

architects to reflect the clients wants. Made sure the work site and

workers were in compliance with OSHA and all safety regulations. Kept track

of employees hours and ran payroll

09/07- 05/09 Ortiz Pharmacy

Responsibilities: In charge of all office matters. I ran payroll and

maintained all licenses and permits.

10/06-08/07 Wackenhut Services Inc.

Responsibilities: First responders to aircraft crashes, extinguished

flaming materials and structures of airstrip, structural fire

extinguishments, first responder for first aid, and trainer in technique

and procedure.

5/06-09/06 Carter and Burgess

My duties at Carter and Burgess included creating Plat drawings for new

housing developments, and new drawings and designs for new roads and road

repairs.

4/02-04/06 Crash, Fire and Rescue, United States Marine Corps

Responsibilities: First responders to aircraft crashes, extinguished

flaming materials and structures of airstrip, trainer in technique and

procedure, operator of heavy machinery to hoist and salvage naval

equipment.

5/00-09/01 CATV Drafter, COX Communications

My duties at COX included drafting all of the Engineers' schematics

relating to where all the cable lines would go. I also created base maps,

drafted GIS maps and had everything set and drafted for the designers to

start their design for cable TV.

EDUCATION

09/98-09/00 ITT Technical Institute

-Associates degree in Computer Aided Drafting

Contact this candidate