Customer Service Data Entry

Bryan Duong

**** ******** ****, *** ****, CA ****1

Ph: 408-***-**** Email: abirb5@r.postjobfree.com

____________________________________________________________________________

__

EDUCATION University of California, Irvine Irvine, CA

Bachelor of Arts, Criminology, Law and Society, June 2010

Cumulative GPA 3.1

EXPERIENCE Milestone Technologies San Jose, CA

DR technician; August 2010 - present

-Handling and setting up computer hardware

-Developed trouble-shooting skills with regard to

technical issues

Verano Preschool Irvine, CA

Intern; March 2010 - June 2010

-Supervised 20 preschool students

-Independently planned daily curriculum

-Assisted instructors with conflict resolution

-Analyze and report feedback on development of the students

Consumers' Law Group, Inc. Newport Beach, CA

Intern; August 2009 - December 2009

-Experienced in dealing with clients and other businesses

via telephone

-Performed computer data entry

-Handled and prepared legal documents

-Effectively assisted attorneys with various tasks around

the office

Tapioca Express Irvine, CA

Team leader/supervisor; July 2007 - July 2010

-Worked in a team environment

-Offered excellent customer service

-Trained new hires

-Obtained leadership skills

ACTIVITIES Pi Alpha Phi Fraternity Irvine, CA

Member; 2007 - present

Recruitment chair; 2008

External chair; 2008-2009

Internal chair; 2009

New member educator; 2010

-Created and coordinated an 8 week new member initiation

program

-Collaborated with other organizations to set up

philanthropic functions

TECHNICAL -Microsoft Word, Excel, PowerPoint, Access

SKILLS -Windows 98, 2000, ME, XP, Vista, 7 and Mac OS

-Vietnamese, conversational

Contact this candidate