Administrative Assistant Customer Service

Richard Earl Glaze II

*** ******* ***** ***

Tuskegee, AL 36083

334-***-****

********@*****.***

OBJECTIVE

Currently seeking a challenging position as an Administrative Assistant/Receptionist.

EDUCATION

Tuskegee University, Tuskegee, AL

B.A. Degree in English May 2010

SKILL AND PROFICINCES

• MS Word

• MS Excel

• MS PowerPoint

• 5 Years of Administrative Assistant Experience

• Planning and Scheduling

• Great Interpersonal Skills (Great Customer Service Skills)

• Coordinating Events

• 5 Years of Writing/Editing/Communication Skills

• Telephone Reception

• Editing (grammar)

• Newspaper writer experience

• 82 wpm Typing Speed

WORK EXPERIENCE

Tuskegee University Dean’s Office (College of Agricultural Environmental and Natural Sciences)

Tuskegee, Alabama

Assistant Administrative Assistant

January 2005- May 2010

• Sorted and Distributed mail and packages to Faculty and Staff.

• Maintained and ordered office supplies for the Dean’s Office.

• Documented minutes for Faculty and Staff Meetings.

• Assisted Faculty, Staff, Students, and etc. through phone communication.

• Filed and sorted important documents.

• Scheduled and organized Faculty, Staff, and Dean Meetings.

• Edited business letters and Thesis for Faculty, Staff, Dean and Students.

• Maintained schedules and messages for the Dean.

• Developed letters for College Officials for the Dean.

• Constructed and Coordinated events for the College.

Tuskegee University Newspaper Tuskegee, Alabama

Sports Writer

(Volunteered)

August 2008- December 2008

• Developed sports topic ideas for online newspaper blog.

• Assisted Editor with editing personal online sports articles.

Lewis Adams Early Childhood Center Tuskegee, Alabama

After-School Teacher’s Assistant

August 2002- May 2003

• Constructed After-School assignments for students based on weekly school assignments.

• Developed educational games and activities.

• Constructed letters for Teacher to Principal communication.

• Assisted students with homework from previous classes.

Washington Chapel AME Zion Episcopal Baptist Church

Radio Recording Technician

January 1999- May 2002

• Recorded the pastor’s sermons for local radio station.

• Edited tapes of sermons for the local radio station.

• Organized tape library of pastor’s sermons.

COMPUTER SKILLS

Microsoft Office 2003, 2007, and 2010

REFRENCES

Mr. Warren J. Buchanan

(College of Agricultural Environmental and Natural Sciences, Recruiter, Tuskegee University)

334-***-****, ***************@***.***

Dr. Walter A. Hill, Dean

(College of Agricultural Environmental and Natural Sciences, Tuskegee University)

334-***-****, ******@********.***

Dr. Dennis Likens

(College of Agricultural Environmental and Natural Sciences, Professor, Tuskegee University)

334-***-****, *******@********.***

Mrs. Louise Herron

(College of Agricultural Environmental and Natural Sciences, Office Clerk, Tuskegee University)

334-***-****, *******@********.***

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