Melissa F. Staszewski
South Bend, IN 46619
574-***-**** Home
574-***-**** Cell
Email: *******@***.***
Objective:
To obtain a customer service/clerical position where I can utilize my
clerical and/or my accounting skills.
Skills:
Typing - wpm 75-80 Excel Spreadsheets
Filing Collections
Accounts Receivable Accounts Payable
Customer Service Skills Data Entry
Copiers/Faxes/Printers Multi-Line Phone Operator
Education:
Galien High School, Galien, Michigan- Graduate/Diploma
IUSB - Continue Education- Word Processing/Excel
Currently enrolled Ivy Tech-evening classes
Employment History:
Konica Minolta - Albin 1994 - 2010
formerly Business Communication Center
South Bend, IN
Administrator/Dispatcher
Job was terminated when Konica Minolta took over. Responsible
for A/R and A/P, daily deposits to accounts, balance bank
statements, assist customer on phone with problems with copiers,
faxes, and printers in dispatch or repairs. Help and assist walk
in customers with copy making or faxing. Dispatch and taking
problems call over phone for 80 plus service techs. Type quotes
and letters for Sales/Service department. Inventory control for
supply/service warehouse. Collection on customer accounts and
credit reports.
Page 2
Bergen Brunswick Drugs 1984 - 1994
formerly South Bend Drug
Customer Service Representative
Job was terminated when South Bend Drug was bought out.
Responsible for hospital charge backs from drug companies. File
monthly claims on rebates. Assist with hospital drug orders.
Fill
emergency calls for drugs. Enter all hospital contracts in
computer for special pricing. Type and file all orders and
contracts away. Inventory and data entry for stock. Collection
on customer accounts and drug companies. Help pack and pick drug
orders when needed. Assist drug reps with contract information
for hospital pricing.
References:
Dan & Virginia Pierce
South Bend, IN 574-***-****
Bob & Vicki Plonski
Mishawaka, IN 574-***-****
Art Morrow 574-***-****
Granger, IN