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Customer Service Data Entry

Location:
South Bend, IN, 46619
Posted:
October 20, 2010

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Resume:

Melissa F. Staszewski

***** **** *****

South Bend, IN 46619

574-***-**** Home

574-***-**** Cell

Email: *******@***.***

Objective:

To obtain a customer service/clerical position where I can utilize my

clerical and/or my accounting skills.

Skills:

Typing - wpm 75-80 Excel Spreadsheets

Filing Collections

Accounts Receivable Accounts Payable

Customer Service Skills Data Entry

Copiers/Faxes/Printers Multi-Line Phone Operator

Education:

Galien High School, Galien, Michigan- Graduate/Diploma

IUSB - Continue Education- Word Processing/Excel

Currently enrolled Ivy Tech-evening classes

Employment History:

Konica Minolta - Albin 1994 - 2010

formerly Business Communication Center

South Bend, IN

Administrator/Dispatcher

Job was terminated when Konica Minolta took over. Responsible

for A/R and A/P, daily deposits to accounts, balance bank

statements, assist customer on phone with problems with copiers,

faxes, and printers in dispatch or repairs. Help and assist walk

in customers with copy making or faxing. Dispatch and taking

problems call over phone for 80 plus service techs. Type quotes

and letters for Sales/Service department. Inventory control for

supply/service warehouse. Collection on customer accounts and

credit reports.

Page 2

Bergen Brunswick Drugs 1984 - 1994

formerly South Bend Drug

Customer Service Representative

Job was terminated when South Bend Drug was bought out.

Responsible for hospital charge backs from drug companies. File

monthly claims on rebates. Assist with hospital drug orders.

Fill

emergency calls for drugs. Enter all hospital contracts in

computer for special pricing. Type and file all orders and

contracts away. Inventory and data entry for stock. Collection

on customer accounts and drug companies. Help pack and pick drug

orders when needed. Assist drug reps with contract information

for hospital pricing.

References:

Dan & Virginia Pierce

South Bend, IN 574-***-****

Bob & Vicki Plonski

Mishawaka, IN 574-***-****

Art Morrow 574-***-****

Granger, IN



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