Human Resources Customer Service

Richard Boeh

*** **** ****** ( PITTSBURGH, PA *5209-2009

abir43@r.postjobfree.com 412-***-**** ( cell 412-***-****

Civilian Payroll Technician

Extensively experienced and goal-oriented Civilian Payroll Technician from

within Human Resources and Finance with a demonstrated track record of

leading the operation and functionality of Payroll to support overall

achievement of organizational objectives. Proven expertise in driving

efficiency and productivity through skilled financial system integration

and implementation of Payroll process improvements. Core competencies

include:

Payroll Human Resources Efficiency Improvements

Taxes Finance Error Reduction

Payroll Accounting Regulatory Compliance Technology Utilization

CAREER EXPERIENCE

DEPARTMENT OF VETERANS AFFAIRS, VA PITTSBURGH HEALTHCARE SYSTEM, JANUARY

23, 2005 - JUNE 12, 2010.

Civilian Payroll Technician

Executed all payroll functions including sole responsibility for over 900

employees, out of a total population of approximately 3,000. Managed

employee payroll and leave accounts of all types, requiring regular and

recurring application of Federal laws, tax regulations and agency policy.

Administered health benefits, retirement and life insurance along with

various types of allotment in accordance with authorized documentation,

such as alimony, child support, tax levies, garnishments and bankruptcy.

Collaborated with Human Resources to apply a variety of appointments and

employment situations (career, career-conditional, temporary, probationary,

intermittent, part-time and separated). Reviewed personnel actions to

verify accurate input before releasing to the Finance Service Center,

modifying and extracting data as needed from the automated system.

Researched in-depth payment histories, reconstructing retroactive gross to

net data to determine under or over payments, as well as correcting prior

year W-2's. Corresponded frequently with staff, union officials, attorneys,

Unemployment Offices, banks, mortgage companies, the United States

Treasury, the IRS and the Office of Workers Compensation. Carried out

internal payroll audits to ensure regulatory compliance and operational

efficiency. Trained timekeepers and conducted semi-annual audits of their

unit records to ensure conformity to agency policy. Provided advice and

instruction to supervisors and service chiefs responsible for approving

leave and certifying timecards. Reconciled and monitored station financial

accounts, ensuring monetary disbursements were timely, appropriated

correctly and were within budgetary constraints. Worked in conjunction with

management to ensure accuracy and integrity of financial information in

support of overall business objectives.

Key Achievements:

> Specialized working with employees from Facilities Management,

Environmental Management and Business Services, acting as their

primary customer service contact.

> Represented Payroll during Management and Labor negotiations between

Human Resources and the American Federation of Government Employees.

> Implemented more advanced methods of calculating overtime,

differentials, holiday, special rates, premium pays, leave, benefits

and allowances in the mainframe based program VistA.

> Developed a unique system of queries that quickly pulled real-time and

historical data from VistA, which was then transferred into an Excel

spreadsheet for an efficient way of analysis, reporting or

documentation back-up.

> Created an End of Fiscal Year spreadsheet recording all Finance

departments for the CFO.

> Taught co-workers how to manually solve complex pay transactions for

those non-exempt from the Fair Labor Standards Act.

> Assumed the role of key speaker in weekly new employee orientations,

representing payroll and assisting Human Resources at the same time.

> Served as first contact for the Chief of Nursing regarding the

mechanical operation of complex alternate work schedules within the

hospital.

> Recommended by the Chief of Nursing to the Executive Nursing staff at

the Augusta, Georgia VA Medical Center, in order to advise them with

their own implementation of the alternate work schedules.

> Received numerous accommodations and 9 awards for work performance,

efficiency, customer satisfaction and going the extra mile for the

organization.

> Appointed technician to attend training in Falling Water, WV and in

Austin, TX, to retrieve valuable information on a new suite of ERP

payroll programs and to teach staff how to utilize.

> Spearheaded the revamping of the payroll educational system used to

train supervisors and timekeepers in the time and attendance

operation.

> Applied over 20 years of technical experience and over 5 years of

payroll expertise to vastly improve the multiple aspects of payroll

within the organization.

DEPARTMENT OF VETERANS AFFAIRS, VA Pittsburgh Healthcare System, December

2, 2002 - January 22, 2005

File Clerk (Scanner)

Filed hospital documents, electronically scanned patient medical records

and provided critical information to doctors, nurses and VA Medical Center

research departments.

Key Achievement:

> Chosen for promotion to the Scanning position after the first year of

working at the hospital.

TECHNICAL EXPERIENCE

Extensively skilled in Microsoft Office 2007 Excel, Word and Outlook; using

Windows XP; Federal programs PAID, RSD, Remedy, DCPS and VistA; plus

Oracle, PeopleSoft, Lotus Notes, Norell WebAccess, FoxPro and Rumba.

EDUCATION

Bachelor of Science in Business Administration Degree, Management Major

SLIPPERY ROCK UNIVERSITY - Slippery Rock, Pennsylvania.

UNITED STATES ARMY - Honorable Discharge and Veteran of Active Duty, plus

service in Operation Desert Shield and Operation Desert Storm.

Contact this candidate