Kristen Fraga
*** **** **** ******** *** ****, Pooler, GA 31322 . Telephone 404-
abir26@r.postjobfree.com
OBJECTIVE
Highly motivated, recognized for excellent problem-solving skills,
enthusiastic, and reliable. Seeking opportunities to obtain knowledge and
skills that increase job experience.
EXPERIENCE AND ACCOMPLISHMENTS
. Strong computer skills: Outlook, Microsoft Office (Excel and Word)
. Excellent customer service: Awarded "Excellent Customer Service
Award."
. Problem-solving skills: Investigated and resolved issues within
daycare.
WORK EXPERIENCE
Allied Barton
Current
Guard
17,280.00
. Patrol facility
. Staff post as instructed
. Detect suspicious activities and watch for criminal acts or client
rule infractions at or near assigned post which may be a threat to the
property, client or employees at the site
. Report all incidents, accidents or medical emergencies
. Call in every hour for reporting
. Keeping an accurate detailed log of each visit, guest, and or
incidents
Rae's Place
03/08-6/10
Receptionist: Pooler, GA
28,8
00.00 ft./yr
{Went from pt to ft -12/15/09}
. Responsible for marketing and handling advertising
. Scheduling conferences, appointments, and dates pertaining to the
business, business relations clients, and patients
. All client correspondence
. Managing the switchboards, phones, computers, and filing systems
. Host and greeting requirements for patients and clients along with
various general office duties
. Commuting from at home station to base site and client homes and
businesses to handle all paperwork or closings.
LGS Staffing 1/09-12/03/09
Customer Service Representative: Dunwoody, GA
8,640.00 pt/yr
Comcast/ Auction House
. Various Positions
. Handling Cash, Credit/ Debit Card, Check and Money Order transactions
. Distributing and receiving Products weighing up to 50+
. Sorting, retrieving, and processing merchandise from warehouse
. Serving Customers with New Services or Canceling Services on computer
data base
. Fixing service issues on computer database
. Putting together, sorting, and distributing packages to customers
. Data entry for auction receipts and bills of purchase
. Close out logs and write out paperwork for daily money intake
Briarcliff Animal Clinic
. Personal assistance with all paperwork
. Reading x-rays and files for all animals
. Kenneling and holding all pets
. Washing and tending to all pets
Adecco Staffing Agency (Quintiles Laboratory) 03/08-
01/09
Lab Support Associate: Marietta, GA
13,200.00 pt/yr
. Open and sort laboratory kits
. Route contents to appropriate associate for processing
. Compile, scan and route requisitions for accessioning
. Perform CKC and BKI on tubes and route to departments
. Familiar with medical terminology, accustomed to lab environment and
various tube types.
Kit Building Associate: Marietta, GA
. Process orders for customized kits per Sponsor protocol
. Identify appropriate tube types for each kit
. Label tubes demonstrating attention to detail
. Scan and finalize orders in QLIMS 2000
. Utilize time management skills to exceed daily quota of 1500 kits
New York & Company (seasonal)
10/07 - 1/08
Sales Associate: Tempe, Arizona
3,400.00 pt/yr
. Ensured customer receive outstanding service by providing a friendly
environment, which included greeting and acknowledging every
customer, maintaining solid product knowledge and all other aspects
of customer service.
. Maintained an awareness of all promotions and advertisements.
. Assisted in floor moves, merchandising, display maintenance, and
housekeeping.
. Processed and replenished merchandise and monitoring floor stock.
. Aided customers in locating merchandise.
. Communicated customer requests to management.
. Completed price changes within the department.
. Participated in year-end inventory and cycle counts.
. Rang and closed sales at registers and/or packaging merchandise.
. Completed any other tasks as assigned from time to time by any
manager.
. Provided excellent customer service and support of managers.
AZ Mags
05/0
7-01/08
Telemarketer: Mesa,
AZ
18,240 +Commission (pt/yr)
. Made Outbound Calls to various businesses and people advertising
different magazines
. Received Inbound calls and assisted individuals with inquiries about
their orders or subscriptions
. Received inbound calls processing peoples orders
. Distributed magazines threw a computer base to the addresses in list
. Made necessary changes and assisted people with their changes in the
computer system
Microsoft
Corp
03/07-05/07
High School Intern: Atlanta,
Georgia
200.00 (base p.o)
. Typing (50 wpm)
. Filing
. Data Entry
. Created documents using MS Word and Excel
. Trained with experts on cutting edge technology to gain an insider's
look into the high tech profession of computer technology
I-CAN Daycare
Center
07/05 - 02/07
Caregiver: Houston,
TX
17,280.00 ft/yr
. Assisted the teacher in planning activities that encouraged children
to be actively involved in the learning process.
. Established and maintained a safe environment for children.
. Checked and recorded student attendance, completed all other assigned
paperwork assigned by the day care Supervisor.
. Cleaned designated areas which were occupied by children.
. Performed and worked directly under the supervision of the Child Care
Site Manager.
Christus St Joseph
Hospital
06/04-08/04
Volunteer: Houston,
Texas
11,520.00
. Greet Visitors and issue badges
. Provide customer service and directions to patients and visitors
. Escort patients to discharge area
. Provide moral support and encouragement to inpatients
EDUCATION:
South University, Savannah, Georgia, 2010- Current (Bachelors in
Information Technology)
Basha High School, Chandler, Arizona, 2005 - 2007
Pearland High School, Pearland, Texas 2003-2005