Customer Service Quality Assurance

Andrew L. Aelker

*** *. ******* **. *****: (***) 637-

3605

Gibsonburg, OH 43431 Cell: (419) 351-

9361

E-mail:

abir1l@r.postjobfree.com

____________________________________________________________________________

_________

Objective

To obtain a purchasing agent, material planner, inventory control, or

traffic control position utilizing my strong analytical skills. I am a

team player who is detail-oriented, dependable, and flexible.

Work Experience

Wahl Refractories: Sept. 1998 - Feb. 2009

Buyer/Planner, QC Technician, Traffic Manager, Automotive Division

Supervisor

. Purchased raw materials, packaging supplies, MRO, and office

supplies.

. Managed $1.5 to $2.5 million of on-hand inventory.

. Managed the downstream end of the supply chain and occasionally

interacted with upstream end too.

. Tested incoming materials and finished goods for quality assurance.

. Scheduled inbound and outbound transportation.

. Supervised three to five employees producing parts for the

automotive industry. Planned capacity as far as how many employees

to have for the week and how many presses to use.

. Key role in implementing a new manufacturing system.

. Worked closely with members of all functions, especially

Manufacturing, Customer Service, and Accounting.

Hendrickson Trailer Suspension Systems: Jan. 1997 - Jul. 1997

Materials Analyst Co-op

. Shadowed the Production Scheduler.

. Printed Work Orders and performed production tracking.

. Did periodic cycle counts, weekly or monthly, depending on the

parts.

Education

Bowling Green State University: Graduated Cum Laude in May 1998 with

Honors

. BSBA with a specialization in Purchasing and Production Management.

. Participating member of APICS, the Purchasing Society, and Alpha

Lambda Delta.

. 3.71 GPA

Ottawa-Glandorf High School: Graduated in May 1993 with Honors

. Member of National Honor Society

. 3.91 GPA

Skills

. Proficient with Microsoft Word and Excel.

. Familiar with multiple MRP systems, plus can plan material

requirements by hand when needed.

. Quick to learn new computer skills.

. Certified for CPR and First Aid.

. Trained to drive a fork lift.

Contact this candidate