Customer Service Representative

Location:

Posted:

October 20, 2010

RESUME OF LINDA ROSS

Linda Ross

Oregon, IL 61061

PROFESSIONAL EXPERIENCE:

PIERCE DISTRIBUTION SERVICES (JUNE - 2005 - JULY - 2010)

I am a receptionist and data entry clerk. I greet customers, answer and

direct phone calls, prepare orders for processing, mail invoices, and set

up customer files. I record the tracking for shipments. Perform general

office duties.

Jacobson Warehouse (August 1999 - MAY 2004)

Rockford, Illinois

I was a Customer Service Representative. My job included the data entry of

orders, created Bills of Lading, made shipping labels, scheduled trucks and

signed out drivers after the trucks were loaded. I also made sure the

trucks had the proper hazmat placards. I shipped orders and received new

inventory into the system.

Myco, Inc. (May 1998 - March 1999)

Rockford, Illinois 61109

My duties there were to match Bills of Lading to freight invoices in order

to bill customers. I also created spreadsheets, ordered stock racks for

customers, checked racks for proper quality control, and performed general

office duties such as filing and answering phones.

Stillman BancCorp N. A. (August 1994 - May 1998)

Stillman Valley, IL 61084

Customer Service Representative. I was responsible for promoting and

selling the bank products to customers. I helped customers reconcile their

accounts.

EDUCATION:

Illinois Valley Community College

Oglesby, IL 61048

I received an Associate of Arts Degree.

Rock Valley College

Rockford, IL

Banking course and also a Microsoft Excel course