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Customer Service High School

Location:
North Hills, CA, 91343
Posted:
October 20, 2010

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Resume:

NATALIE KURADZHYAN

**** ****** ***. ***** ***** CA 91343

Cell: 818-***-**** Email:

abir07@r.postjobfree.com

OBJECTIVE:

Obtain a position with a company in which I can make into a career

that will enable me to utilize my strong organizational skills,

educational background and ability to work well with people in a

career that is fast paced and rewarding. With the opportunity for

advancement based on performance.

EDUCATION:

College of the Canyons

Sept. 2008- Present

Received successful completion of Medical Assistant program Certificate

Valencia, CA

Received Certified Phlebotomy

Los Angeles Valley College

Sept.2004 - June 2007

Finished General Education Nursing courses

Valley Glen, CA

Birmingham High School Sept. 2000 -

June 2004 Received High School Diploma

Van Nuys, CA

Graduated In High Honors Program

WORK EXPERIENCE:

Valley Presbyterian Hospital -Van Nuys, CA July

2010- Present

Clinical Care Extender Volunteer (Green Shirt Program)

. Currently in Med Surg 6 WEST

. Answer phones, patient call lights, filing, prepare new charts,

chart sorting

. Assist with setting and assigning pagers for nurses

. Work closely with unit secretary, nurses, and doctors

. Provide excellent customer service

. Do rounds and help patients with their needs

Henry Mayo Hospital- Valencia, CA February 2010-June2010

College of the Canyons Phlebotomy Student

. Completed 100+ hours of Clinical Training

. 60+ Venipunctures on patients varying from infants, adults and

geriatrics

. 10+ skin punctures

. Observation of 2 ABGs

Bank of America - Van Nuys, CA March 2003 - March 2010 Teller

Supervisor / Sales and Service Specialist

. Opening/ closing banking center. Managing the lobby

. Answering the phones, filing, submitting CTR's, MIS's, balancing

the volt, making shipments

. Making monthly and daily employee schedules for 20+

employees

. Approving teller transactions and helping customers with

banking needs

Valley Presbyterian Hospital - Van Nuys, CA Sept.

2001 - June 2004

Volunteer

. Was a Volunteer all through high school, perfect

attendance and completed over

1000 hours

. Helped out in ER, Fast Track, Admitting, L & D, Maternity

. Answering phones, filing, making patient charts,

discharging patients, restocking

. Checking patients into rooms, preparing patient and setting

up tray for small

procedures

INTERPERSONAL SKILLS:

. Proactive and self-motivated - take the initiative to accomplish

any given task.

. Good leadership skills-able to guide and assist others in positive

ways.

. Competent and proficient- capable to comprehend and learn in a

speedy manner.

. Superb patient relation skills- able to listen and apprehend

patient's problems to find a solution.

. Work well with others and in teamwork and also individually

. Know how to follow orders and directions given from nurses and

doctors

. Great at multitasking and working under stressful situations

SKILLS:

. Current BLS

. Currently have Phlebotomy license

. Know patient and family bed side manners

. Knowledge/ completed medical terminology course.

. 10 key calculator 200 kpm, 45 wpm, Microsoft office: Excel, Word,Power point, Outlook

. Computer literate

. Have excellent venipuncture techniques, tube knowledge and

an understanding of the

order of draw.

LANGUAGES:

. English (Fluent - Full knowledge)

. Armenian (Fluent - Full Knowledge)

REFERENCE:

. Available upon request



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