NJERI U. CROSS
abiqzw@r.postjobfree.com
**** *** * *** **** Home: 931-***-****
Clarksville, TN 37042 Cell: 931-***-****
EDUCATION:
Bachelor of Science, Major: Social Work Austin Peay State University
Expected Date: 05/07/2010 Clarksville, Tennessee
WORK EXPERIENCE:
Mental Health Associate Oak Plains Academy
06/2010 – Present Ashland City, Tennessee
• Works under the supervision of the Manager, Patient Care Unit, and Adolescent Services.
• Provides direct care to residents in a structured environment.
• Provides routine non-acute physical care, participatory supervision, education and evaluation of
program services, patient and milieu under direction of licensed staff.
• Maintain established organization and department policies, procedures, objectives, quality
assessment and safety.
• Responsible for assisting in maintaining a safe working environment throughout the organization
adhering to all safety management policies and procedures.
• Responsible for the coordination and transfers to and from resources outside the facility.
• Works closely with health care professionals, school support services personnel and community
resource agencies.
• Attends all mandatory in-service programs and maintains professional educational requirements.
• Comply with Title IV-E guidelines for Psychiatric Residential Treatment Facilities (PRTF) and
ensures patient compliance with same.
Social Services Director, APSU Intern Montgomery Care and Rehabilitation Center
01/2010 – 05/2010 Clarksville, Tennessee
• Provided timely and accurate completion of Social Services portion of MDS, Social Services
Assessment, Resident Care Plan, and Progress Notes to comply with federal and state regulations
and facility policies and procedures
• Assist residents and families with social, emotional, and family issues
• Participated in resident care planning by identifying the social and emotional needs of the
residents in accordance with the medical assessment
• Maintained progress notes for each resident as required by company policy and state and federal
regulations indicating response to the treatment plan and adjustment to facility life
• Made referrals to support agencies when the need for such services is determined by the
interdisciplinary team, keeping records of such referrals
• Participate in the development of discharge plans as appropriate and prepare the resident for
transition
• Served as general information source for families, residents, and public
• Visit residents and perform needed services such as communicating with the family or friends,
utilizing community resources, and informing the resident and/or legal representative of the
resident’s rights
• Coordinated resident room changes, and other special projects and duties, as assigned
• Contact the resident or legal representative to participate in care plan meetings for the evaluation
of the resident
• Worked closely with the facility mental health provider to insure that all resident psychosocial
needs are identified, referrals are made, and services are provided
Deployment Health and Readiness Support Clerk Dreyer Fieldhouse (SRP Site)
09/2008 – 01/2010 Fort Campbell, Kentucky
• Performed administrative duties as support clerk for deployment health services
• Produced reports and follow-up on deficiencies in soldiers’ deployment health requirement
• Utilize software to maintain information needed for medical records
• Perform broad range of duties using one or more spreadsheet software to include Medical
Protection System (MEDPROS) and Deployment Health Tracking Database,
• Generated medical readiness data using Medical Operational Data System (MODS) and retrieve
data required for special reports
• Made changes as required in the automated database under the guidance of the Deployment
Health Coordinator
• Abide by patient privacy issues and compliance to regulations in accordance with Health
Information Privacy and Portability Act (HIPPA)
• Ensured accuracy of reports by comparing information against reports and/or manual records
Active Duty Soldier – G2/3 Training NCO US Army
07/1999 – 04/2006 Fort Campbell, Kentucky
• Performed a full range of standard and nonstandard clerical assignments with typically different
and unrelated steps, processes, or methods
• Supervised, counseled, trained and mentored six subordinates
• Assigned daily duties and ensured tasks at hand were completed in a timely manner
• Compiled, prepared and produced clear and concise information for all final documents and
reports
• Organized, maintained, and reviewed over 100 personnel records
• Developed a tracking system to ensure documents and records were transported and monitored
properly
• Critiqued and advised changes on career oriented documents
• Prepared unclassified documents, memorandums and endorsement letters for signatures by
superiors
• Initiated, monitored, and processed personnel evaluations
• Evaluated and managed the units military schools program
• Prepared training guidelines, individual training reports, and readiness reports
• Prepared, processed, and forward security clearance documents
• Served as the primary Telephone Control Officer for unit
• Reported all creditable PERSTEMPO events for the unit personnel
• Briefed incoming and outgoing personnel on procedures to follow ensuring the effectiveness of
their transition
Other Education
• United States Army (2003), Primary Leadership Development Course (Certificate)
• Blytheville High School (1993), Diploma