Customer Service Real Estate
Resume:
Professional Administrative Support
It is my desire to use my talents to enhance the image of the company to
promote and provide quality service to all.
Pamelia Glenn - 1692 N. Longview Street - Beavercreek, OH 45432 - .(614)
917-8866 abiqy9@r.postjobfree.com
Employment Experience
Ohio Department of Job and Family Services
4020 East 5th Avenue
Columbus, Ohio 43219
Word Processing Operator II
11/00 - 4/08
. Operate word processing system to create letters, forms,
spreadsheets, reports
. Provide customer service to Medicaid providers through telephone
and/or correspondence
. Update and maintain filing system
. Answer telephone, refer calls, and take messages
. Medicaid Prepayment review
. Input medical codes into database to correct Medicaid reimbursements
issued to Medicaid providers
. Take Medicaid suspended claims and mark for denial
. Total Medicaid reimbursements amount
. Pull Medicaid cases and compile information
. Investigate Medicaid provider types, read profile, order and review
claims, write summary of review
Coldwell Banker King Thompson Realtor
2288 East Main Street
Columbus, Ohio 43209
Real Estate Consultant
4/06 - 4/08
. Helping people make good decisions buying, selling, or investing in
real estate
State Teachers Retirement System
275 East State Street
Columbus, Ohio 43215
Data Entry Operator
3/2000 - 7/2000
. Entering retirement applications into computer
. Importing documents to be entered
United States Postal Services
3715 Winchester Road
Memphis, Tennessee 38118
Mark Up Clerk
2/1989 - 9/1997
. Inputting change of address cards into CRT terminal
. Prepping and labeling mail
. Preparing letters for postage due
. Answer telephone, refer calls, and take messages
Education
Paralegal Studies - Paralegal Institute, Phoenix, AZ
Real Estate Sales Professional - Hondros College, Westerville, OH
Professional Administrative Support Services (PASS) - Columbus State
Community College (CSCC), Columbus, OH
Computer Skills
Proficient with Microsoft XP, Microsoft Outlook, Microsoft Word, Microsoft
Excel, PowerPoint, Quattro Pro, Internet
Training
Business Writing, Grammar/Punctuation, Business Math, Communicating/
Listening for Impact, Problem Solving/ Decision Making, Managing Time/Work,
Organizational Skills, Customer Service, Fundamentals of Leadership,
Conflict Management
Contact this candidate