Suzanne Murray *** Lake

Front Drive, #****

Daphne, AL 36526

251-***-****

Professional Experiences

**/** ** ******* *********/Auto Injury Solutions, Daphne, AL

Processor/mailroom

I print or copy to CD requested medical records and litigation records,

while maintaining a secure environment. Prepare these records for shipment

via USPS or FedEx. Assist mailroom as needed with batching, addressing,

posting using machinery as necessary. Assist providers with low level

computer/email assistance and in escalating quickly needed documents.

Assist batchers with folding and sorting mail as needed, assisted with

printing, preparing and sending appointment letters as needed. Answer

phone, take messages, forward calls to requested person, assist caller with

issues as able. Maintain files, logs and send reports. It is required to

maintain two levels of security due to HIPAA regulations.

03/09to 05/09 Independent Tutor for dyslexic student

I identified and assisted with homework issues, developed study skills

while also finding ways of assisting student in the classroom in an effort

to bring up grades and improve her quality of the classroom experience. I

provided her with the tools she needed to make reading easier, to improve

her spelling scores as well as her social studies and science

comprehension.

01/07- 12/2008 Lakewood Golf Club/Grand Hotel, Fairhope, AL

Club/Restaurant Hostess

I assisted with creating seating plans and guiding guests to their tables,

answer phone inquiries, forwarded phone calls to requested person, took

reservations, provided for needs of clients which included reading glasses,

making fire in fireplace, assisting with food service and checking coats,

assisted with setup and break down of brunches. And anything else needed.

04/06 - 10/2008 Sylvan Learning Centers, Daphne, AL

Beginning and Academic Reading, Math Essentials

(4-18 years)

I tutored students of varying ages and levels in English, math, social

studies, and study skills while providing a positive experience. I also

administered numerous tests to determine what needed skills and abilities

needed improvement.

08/03 - 12/2008 Bay Community Fellowship, Daphne, AL

Child Care Provider (Sunday - nursery, meetings 0 to

14)

I provided instruction on basic Christian living principles, activities,

and supervision of various ages from 0 to 14 years old with minimal

assistance. I was able to assist with helping more distraught children with

acclimating to the environment. Groups ranged from 2 to 22 children of

varying ages.

Suzanne Rush

251-***-****

09/06 - 01/07 Marietta Johnson School of Organic Education,

Fairhope, AL. English, Language Arts Teacher (1st -

8th grade)

I taught English, reading, writing, handwriting and some basic Spanish

while attempting to get my masters in Education in a progressive

educational setting. Skill levels covered second grade to ninth, although

classes were divided more by age and ability than grade.

10/05 - 04/06 Mobile County Public School Systems, Mobile, AL

Substitute Teacher

Provided supervision and instruction to a variety of grades and subjects,

most of which were in English, art and social studies.

04/04 - 10/05 Coastal Doors and Window, Fairhope, AL

Receptionist/file clerk/verification of invoices

I assisted the office manager with greeting clients and vendors, answering

the phone, verifying invoices, arranging the showroom, filing, and faxing

information as needed.

Prior work: Wendy's, Pizza Hut (3 years), Searcy Poundstone Unit,

Springdale Mall kiosk (3 years), Census enumerator, Independent artist,

etc.

Academic Degrees and Certifications

2009 Red Flag Personal Identity Certification

2009 and 2008 Integrity Certification for meeting standards of

ethics through Concentra

2009, 2008 and 2007 Yearly HIPAA Certification for meeting

standards through Concentra

1993 - 1997 University of Mobile, Mobile, AL

B.S. Organizational Business Management

(Master's level courses in education through Springhill College and

University of Phoenix, some computer and economic classes at Faulkner

Community College, achieved junior level in Bachelors of Fine Arts at

University of South Alabama, some art classes at Brescia College)

Suzanne Rush

251-***-****

Skills and Abilities

Computer: installing and uninstalling software, run troubleshooting

software, Microsoft Office (Excel, PowerPoint, Word, Outlook, Access),

Microsoft Works, Claimops, Webreprice/Medflow, Lotus Notes, basic level,

some intermediate level: AS400, Adobe, Photoshop, Money, QuickBooks, Quark,

other software related to industry (i.e. Claimops).

Fax, multi-line telephone, copier, printer, Dictaphone, desktop PC, posting

machine, scanner

Training others in various subject matter including computer and software

assistance

Customer service including troubleshooting client's concerns

Able to work independently as well as with a team

Past Volunteer Work

The Haven Pet adoption and visit

Habitat for Humanity Assisted in building a house

Literacy Council Assisted high school students with social studies

graduation exams

References:

Jose Salas, supervisor 251-***-****

Sharon Matheney, lead and co-worker 251-***-****

Bettye Scardina, friend/co-worker 251-***-****

Lucinda Sully, friend 251-***-****

Contact this candidate