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Customer Service Manager

Location:
Horn Lake, MS, 38637
Posted:
October 21, 2010

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Resume:

Glenda Marie Warman

**** ******** **

Horn Lake, MS 38637

901-***-****

abiqws@r.postjobfree.com or abiqws@r.postjobfree.com

Education

June 2007 - September 2008 Associates of Arts in Business Administration

Degree 9/2008 American InterContinental University 5550 Prairie Stone PKWY

# 400, Hoffman Estates, IL 60692 1-877-***-****

. Concentration: Medical Coding and Billing

. Relevant Coursework:

o Computer Applications, Introduction to ICD Classification, Introduction

to Medical Billing and Coding, Fundamentals of Healthcare Technology,

Project Management, International Business, Business Ethics, and Business

Management & Leadership

Work Experience

May 2010- July 2010 Warehouse Worker @ Fed EX Smart Pack, 4220 Executive

Dr, Southaven, MS 38671 Ryan Harrison 901-***-**** Scanner, order

packer, pallet packer/place, finger scanner, conveyer scanner

August 2006 - May 2009

Sales Bus Coordinator Carla Linzy 662-***-****

Sam's Town Tunica

Robinsonville, Mississippi

. Manage all incoming manifests from start to finish

. Obtain the authority to place coupons on the bus customers' accounts

. Handle all aspects of Bus Coordinator such as adding bus groups into the

data base, printing out cards, and adding customer accounts

. Keep track of all incoming bus insurances

. Maintain all machinery and ensure they are in proper working order

June 2002 - August 2006

Marketing Clerk Carla Linzy 662-910-706

Sam's Town Tunica

Robinsonville, Mississippi

. Aided with handling all discrepancies

. Assisted with graphics and marketing paperwork such as, mailings and

coupons placed in the accounts

. Repaired all machinery and kept records on them, as well as maintaining

all copiers and printers in proper working order

TECHNICAL SKILLS

Ability to type 50-60 wpm. Working knowledge in Microsoft Word,

Microsoft Office 2007, Intermediate Excel, Customer Service, Lotus 1, 2,

3, Outlook Express and Power Point, plus A/R and file Clerk. Warehouse

work Nissan in Olive Branch, MS, Terex in Southaven, MS and benefits clerk

at Grand Business Office.

References:

Carla Linzy Players Services Manager 800-***-**** x30757

abiqws@r.postjobfree.com

Lakesha Logan

Accounting Supervisor @ Sam's Town known 4 years

901-***-**** Email: abiqws@r.postjobfree.com

Jerry Upton US Government CAD Operator known 16 years email:

abiqws@r.postjobfree.com cell# 901-***-****

Rosemary Howard PBX Operator @Sam's Town

known 7 years. Cell # 662-***-****

To whom it may concern,

Glenda Warman has great people skills. She has a positive, contagious

spirit. She is direct, straightforward, and honest. Glenda has a winning

attitude and is always pleasant to be around. She is dependable and a team

player. Glenda Warman would be a great asset to any company.

Carla Linzy

Sam's Town Tunica Casino

Player's Club /Promotions Manager (Marketing)

1-800-***-**** ext/30757



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