Customer Service Administrative Assistant

*** ******* **** ******, ** *****

abiqw5@r.postjobfree.com

Phone: 734-***-****

Education:

Western Michigan University, Kalamazoo, MI

Graduated: April 2009

Haworth College of Business

Bachelor of Business Administration Concentration:

Advertising & Promotion

College of Arts and Sciences

Bachelor of Arts Concentration:

Public Relations

Professional Development:

03/10-08/10 Arbor Networks

Ann Arbor, MI

Office Administrative Assistant

. Supported Sr. Administrator

. Assisted with department projects

. Responsible for staff and visitors during arrival and

departure

. Managed front desk, phone lines, and processing various

paperwork

. Coordinated caterings, vending orders, mail distribution,

and office organization

05/09-01/10 Computer Works Inc.

Monroe, MI

Office Manager

. Provided efficient and effective reception and

administrative support for upper management

. Managed appointment calendar for staff, assisted with

paperwork and special projects

. Covered various office duties including answering heavy

phone line, filing, and faxing

. Greeted and assisted clients at front desk, generated sales

calls, and managed client inquires

09/07-02/08 Professional Sports Marketing IHL K-Wings

Kalamazoo, MI

Marketing Assistant Internship

. Supported department directors in preparation and execution

of marketing events

. Assisted with preparation of pamphlets and flyers in team

environment

. Responsible for customer support and service booth

. Supported public relations director in press box during

game night

08/06-04/07 Hollister Co.

Kalamazoo, MI

Sales Associate/ Impact Team Member

. Displayed exceptional customer service to contribute to

team atmosphere

. Re-organized store during shift to prioritize the sale of

target item

. Worked with managers to learn and review new inventory

Organizations:

Delta Zeta Sorority Alumni

Gamma Pi Chapter, Western Michigan University

Rho Gamma Recruitment Counselor

Philanthropist

Intramural Athletics, Western Michigan University

Outdoor and Indoor football

Basketball

Skills: Microsoft Office Suite, Working knowledge of Adobe Creative Suite,

Event Coordination, and Customer Service

References available upon request

Contact this candidate