Customer Service Manager
Resume:
Shiconda Moore
**** ******* **** **. *******, GA 30909
abiqvk@r.postjobfree.com
Professional Objective
Seeking a position in Administrative and management; gained through my
work experience
Qualifications Summary
. Extensive experience managing
. Goal oriented professional with outstanding customer service and
management skills
. Dedicated team-player to multi-task and work independently
. Possess exceptional clerical skills and technically proficient in
Microsoft Word, Excel, Access, PowerPoint, & Outlook
Professional Experience
Assistant Manager
July 2006 - Present
Forever 21
Augusta, Ga
. Responsible for keeping track of all operational duties such as
Payroll, Hiring, and the shipping and receiving of all merchandise
. Manage a diverse team of support personnel responsible for directorate
level issues such as procurement, property accountability, and
personnel actions for over 100 employees
. Supervised site QA/QC department, responsible for performing audits,
inspections, and conduct all employees performance evaluations
. Managed all aspects of verifying all employers adhere to company
standards and loss prevention policies
Senior Sales Representative
August 2007- October 2008
Men's Warehouse Inc.
Mobile, Al
. Scanned and analyzed records, filing, and typing, and general office
duties.
. Responsible for all ingoing and outgoing shipment of merchandise
. Ensured supply documentation was correct and assisted in maintain
outstanding requisitions.
. Responsible for customer service in all rentals and returns
Senior Account Service Manager
May 2003 - December 2003
Regions Bank
Mobile, Al
. Responsible for verifying and processing all aspects of business
accounts such as payroll, stop payments, and summaries
. Responsible for over 4,000 lock boxes and all transactions with this
duty to include deposits, withdrawals, and check cashing for all
business accounts.
. Experience in creating and monitoring all deficiency reports for all
business accounts
. Responsible for all administrative duties within section; answering
and forwarding calls, and handling all customer issues.
Education
. Currently enrolled in Phoenix University
Contact this candidate