Customer Service Medical

Seeking a challenging position in the medical administrative field in which

my education and professional experience will be an asset to my employer.

QUALIFICATIONS

Medical Terminology Type 40+ wpm Ten Key 10,800 kph

Medical Billing Microsoft Word Customer Service

ICD-9/CPT-4 Coding Microsoft Excel Detail-Oriented

Health Insurance Claims Microsoft PowerPoint Goal-Oriented

Medical Ethics and Laws Alphanumeric Filing Committed

Scheduling Internet Expertise Flexible

EDUCATION

Computer Tutor Business and Technical Institute Modesto, CA

Certificate of Achievement, Administrative Medical Clerk 2009

EMPLOYMENT HISTORY

Store Clerk 1 year 8 months

C.W. Brower Modesto, CA

Provided excellent customer service, cash handling, sales, balanced cash

drawers, handled customer complaints, maintained appearance of merchandise,

stocked shelves and processed nightly reports.

Copy Center Specialist 7 months

Staples Manteca, CA

Performed various general and clerical duties including cashier, executed

telephone/fax orders, shipping/receiving of UPS deliveries, trained

employee and processed special copy and print orders.

Data Entry Clerk 1 year

Kelly Services Manteca, CA

Processed medical Treatment Authorization Forms for State of California,

extensive data entry, examined T.A.R's for accuracy/completion and

researched information for insurance companies.

Administrative Assistant 1 year 4 months

E.P.A.C.A.N.D.O. East Palo Alto, CA

Facilitated all office and administrative duties including record-

keeping/scheduling, coordinated the preparation of grant proposals and

created/implemented revised operating procedures.

Office Manager 5 years 7 months

Oakland Local A.P.W.U. Oakland, CA

Structured and maintained management of grievance files in the course of

arbitration procedures. Processed mail/telephone records/schedules for all

officers and stewards. Managed grievance complaints.

Patient Service Representative 3 years

Las Vegas Medical Center I Las Vegas, NV

Greeted incoming patients and completed discharge providing medical notes

and transcription for on-the-job and work-related injuries. Compiled and

recorded patient medical charts. Performed clerical duties.

REFERENCES AVAILABLE UPON REQUEST

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