Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Portland, OR, 97224
Posted:
October 20, 2010

Contact this candidate

Resume:

Valerie Keihn

***** ** **** ******** **. Apt. ***

Tigard, OR 97224

abiqtd@r.postjobfree.com

360-***-****

Work Experience:

Nordstrom Tigard, OR

Washington Square #25

August 2010-Present

• B.P. Shoes Sales. Open and close department, handle sales and return transactions. Measure feet and bring out

shoes and item of the day. Open Nordstrom accounts. Use personal book to keep customers information in.

Nordstrom Internship Tigard, OR

Washington Square #25

June 2010-August 2010

• Open and close department, handle sales and return transactions. Management responsibilities such as pulling

reports, filling out the Redbook, acting as manager when my manager is not in. Helped set up and inventory

department.

2nd St Beanery Corvallis, OR

Barista, August 2007-June 2010

• Open and close the store, help with the training of new employees, handle cash and other transactions, build

strong customer relationships.

Safeway, Smokey Point Arlington, WA

Customer Service, Helper Clerk, Courtesy Clerk 2003-2006

• Handled large amounts of cash with money orders and western union, entrusted with safe access, opened and

closed customer service desk, answered phones, resolved customer complaints and problems, retrieved cash for

the cashiers.

• Stocked the store and made sure that it remained clean. Helped customers locate products and called other stores

to locate a product.

Education:

Oregon State University, College of Business Corvallis, OR September 2006- June 2010. Bachelor of Science.

Business major, management option, graduated June 2010

Achievements:

Alpha Kappa Psi-Theta Chapter

Member, Fall 2007-Spring 2010, Alumni Spring 2010-Present

• V.P. Alumni, Spring 2009-Winter 2010. Organize term newsletter, and plan alumni events.

• Yellow Rose Committee Member Spring 2008-2009. Organize and coordinate annual awards banquet.

• Fundraising Chairmen Spring 2008. Organize fundraising events to raise money for Alpha Kappa Psi.

• Team Captain for Relay for Life Spring 2008

Skills:

• Word, Excel, PowerPoint

• Organize and multitask

• Multiple phone lines



Contact this candidate